Order Support Executive

Aspire Recruitment; Altrincham; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free parking

Office-based role

Annual bonus up to 10%

25 days holiday + bank holidays + your

Résumé du poste

Aspire Recruitment in Altrincham is seeking an Order Support Executive to join a forward-thinking team. You will process sales orders, coordinate with internal teams to dispatch on time, and maintain inventory accuracy while ensuring an exceptional customer experience.

The role is fully office-based with a 35-hour week, starting at 8am or 9am and finishing at 4pm or 5pm. A structured onboarding, free parking, and a competitive benefits package await.

Qualifications

• Strong attention to detail and commitment to quality.
• Ability to prioritise tasks and meet tight deadlines.
• Problem-solving mindset and willingness to learn.
• Experience in order fulfilment, logistics, or similar environment is desirable but not essential.

Responsabilités

• Process sales orders efficiently, ensuring compliance with client specifications and company standards.
• Coordinate with internal teams to dispatch orders on time and maintain inventory accuracy.
• Monitor and report on order progress, highlighting any discrepancies and resolving issues proactively.
• Maintain accurate records and documentation, supporting continuous improvement.
• Contribute to a positive team environment, sharing ideas and supporting colleagues.

Connaissances

Attention to detail

Prioritisation

Problem solving

Willingness to learn

Description du poste

Order Support Executive
Permanent Job
£25,000
Altrincham - free parking available
Fully Office based - no hybrid
8am to 4pm and 9am to 5pm - Monday to Friday - 35 hour working week

Are you passionate about delivering outstanding customer service and ensuring smooth operations?

We're seeking an Order Support Executive to join a forward-thinking team in Altrincham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys working collaboratively to achieve outcomes. If you are process driven and have excellent attention to detail, then this could be the right role for you.

You’ll play a vital role in supporting the business by upholding quality standards and ensuring an exceptional experience for all customers. You’ll be responsible for processing sales orders, maintaining accuracy, and working closely with colleagues to meet customer requirements.

Key Responsibilities:

• Process sales orders efficiently, ensuring compliance with client specifications and company standards.
• Coordinate with internal teams to dispatch orders on time and maintain inventory accuracy.
• Monitor and report on order progress, highlighting any discrepancies and resolving issues proactively.
• Maintain accurate records and documentation, supporting continuous improvement.
• Contribute to a positive team environment, sharing ideas and supporting colleagues.

What We're Looking For:

• Strong attention to detail and commitment to quality.
• Ability to prioritise tasks and work to tight deadlines.
• Problem-solving mindset and willingness to learn.
• Previous experience in order fulfilment, logistics, or a similar environment is desirable but not essential.

Why Join This Company?

• Supportive and close-knit team
• A structured onboarding process to set you up for success
• Annual performance bonus (up to 10% of salary).
• 25 days holiday plus bank holidays, plus an extra day for your birthday.
• Simply Health cover.
• Nest Pension with matched contributions up to 3%.
• Life assurance (3x salary).
• Enhanced maternity and paternity pay.
• Regular staff incentives.

If you are seeking a new challenge and want to work for a company where you can really thrive then this could be the role for you. We are looking at cross transferable skills for this role, so doing the role previously is not essential but experience processing orders would be beneficial.

Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.