Order Management Coordinator

Ninjakitchen; Leeds; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

SharkNinja is seeking an Order Management Coordinator in Leeds with hybrid working. You will support our EMEA growth by ensuring orders are processed smoothly, deliveries on time, and customers receive best-in-class service across internal and external stakeholders.

You will gain hands-on experience in processing orders, liaising with freight providers, and improving supply chain processes in a fast-paced environment.

Qualifications

• Some previous work experience in logistics, operations or customer service.
• Strong Excel and general IT skills; ERP experience is a bonus.
• Excellent organisation and multitasking ability.

Responsibilities

• Process and track sales and purchase orders.
• Validate pricing, availability and delivery timelines.
• Manage relationships with 3PL and freight partners.
• Coordinate customer shipments and monitor supply chain activity.
• Resolve discrepancies and drive process improvements.
• Produce reports and support wider operational projects.

Job description

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Order Management Coordinator

Leeds / Hybrid

We’re looking for a motivated, detail-driven individual to join our fast-paced Order Management team supporting our EMEA growth. This is an ideal opportunity for someone early in their career who’s keen to build experience in supply chain operations, logistics and customer service—with support to grow, learn, and make an impact from day one.

About the role

As an Order Management Coordinator, you’ll play a key role in ensuring sales orders are processed smoothly, products are delivered on time, and our customers—bothinternal and external—receive best-in-class service. You’ll liaise with freight and logistics providers, retailers, and internal teams to track and fulfil orders across the EMEA region.

You’ll gain hands-on experience across:

• Processing and tracking sales and purchase orders
• Validating pricing, availability and delivery timelines
• Managing relationships with third-party logistics (3PL) and freight partners
• Coordinating customer shipments and monitoring supply chain activity
• Resolving discrepancies and improving processes
• Producing reports and supporting wider operational projects

What you’ll bring:

Some previous workexperience—whether in a placement year, internship, or entry-level role is ideal, especially if you’ve touched on logistics, operations or customer service. But more important is your mindset: curiosity, accuracy, energy, and a desire to get stuck in.

We’re looking for:

• Strong Excel and general IT skills, ERP experience is a bonus
• Great attention to detail and problem-solving mindset
• Excellentorganisationand multitasking ability
• A team player who thrives in a fast-moving environment
• Proactive communicator, comfortable working with a wide range of stakeholders
• Willingness to learn and grow with us

#LI-HYBRID

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.

We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture [e-mail]