Order Management Coordinator

SharkNinja; Leeds; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Product discounts

Job summary

SharkNinja is seeking an Order Management Coordinator to support our EMEA growth. You will ensure sales orders are processed smoothly, deliveries are on time, and customers receive best-in-class service across multiple channels.

Gaining hands-on experience with freight, 3PLs, and internal teams, you will track orders, validate pricing, and help optimize supply chain activities in a fast-paced, hybrid work environment.

Qualifications

• Strong Excel and general IT skills; ERP experience is a bonus.

Responsibilities

• Process and track sales orders and purchase orders.
• Validate pricing, availability and delivery timelines.
• Coordinate with 3PL and freight partners.
• Monitor and update customer shipments across the EMEA region.
• Resolve discrepancies and drive process improvements.
• Produce reports to support wider operational projects.

Skills

Excel

Attention to detail

Communication

Team player

Problem-solving

Willingness to learn

Tools

ERP systems

Job description

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Leads / Hybrid

We’re looking for a motivated, detail-driven individual to join our fast-paced Order Management team supporting our EMEA growth. This is an ideal opportunity for someone early in their career who’s keen to build experience in supply chain operations, logistics and customer service—with support to grow, learn, and make an impact from day one.

About the role

As an Order Management Coordinator, you’ll play a key role in ensuring sales orders are processed smoothly, products are delivered on time, and our customers—bothinternal and external—receive best-in-class service. You’ll liaise with freight and logistics providers, retailers, and internal teams to track and fulfil orders across the EMEA region.

You’ll gain hands‑on experience across:

• Processing and tracking sales and purchase orders
• Validating pricing, availability and delivery timelines
• Managing relationships with third‑party logistics (3PL) and freight partners
• Coordinating customer shipments and monitoring supply chain activity
• Resolving discrepancies and improving processes
• Producing reports and supporting wider operational projects

What you’ll bring:

Some previous workexperience—whether in a placement year, internship, or entry-level role is ideal, especially if you’ve touched on logistics, operations or customer service. But more important is your mindset: curiosity, accuracy, energy, and a desire to get stuck in.

• Strong Excel and general IT skills, ERP experience is a bonus
• Great attention to detail and problem‑solving mindset
• Excellentorganisationand multitasking ability
• A team player who thrives in a fast‑moving environment
• Proactive communicator, comfortable working with a wide range of stakeholders
• Willingness to learn and grow with us

#LI-HYBRID

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

• We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
• We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible.

When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]