Order Fulfilment Support Executive - 9 Month FTC

Softcat; Marlow; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading company in technology solutions, Softcat is looking for an Order Fulfilment Support Executive for a 9 Month Fixed Term Contract in Marlow. This role involves supporting procurement and sales teams, managing a busy shared inbox, and ensuring accurate order delivery. With a focus on collaboration and strong organizational skills, this position is ideal for someone who enjoys fast-paced work and wants to be part of a successful team.

Benefits

Flexible working hours

Hybrid working – 3 days in the office and 2 days from home

Support for adjustments for disabilities or neurodiversity

Qualifications

• Excellent organizational skills and attention to detail required.
• Ability to multi-task and work well under pressure essential.
• Good working knowledge of Microsoft Outlook and Excel necessary.

Responsibilities

• Responsible for invoicing order confirmations from the shared inbox.
• Manage backlog of Multinational orders and liaise with suppliers.
• Maintain accurate delivery dates and inform customers on order status.

Skills

Organizational Skills

Attention to Detail

Multi-tasking

Good Working Knowledge of Microsoft Outlook

Good Working Knowledge of Microsoft Excel

Literacy Skills

Numeracy Skills

Job description

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Client:

Softcat

Location:

Marlow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2a62fb00f805

Job Views:

13

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

** Please note this is a 9 Month Fixed Term Contract **

Would you like to kick startyour career in a supportive,collaborativeand innovative company?

Do you enjoy working as part of an enthusiastic, passionate,and collaborative team?

The Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Drive Softcat's Success

This role sits within the Support Team providing day to day support to a busy Procurement and Sales team. This varied and fast paced role will give you insight into the overall purchasing process. Working as an integral member of the team you will be responsible for looking after the teams shared inbox which can include requests and queries from both internal and external contacts. You will also be responsible for chasing our suppliers for all outstanding orders and maintaining accurate ETA and invoice dates to ensure our customers are kept informed on the status of their order.

As an Order Fulfilment Support Executive, you'll be responsible for:

• Responsible for invoicing order confirmations received into the inbox related to Multinational orders
• Manage fullMultinational backlog of orders, liaising with international suppliers on ETA dates and delivery date
• Working with distribution and Purchasers on order queries
• Provide POD's & ETA's on request
• Resourcing goods to completeorders
• Responsible for managing a busy shared inbox via Outlook

We'd love you to have

• Excellent organisational skills and attention to detail
• Ability tomulti task and work well under pressure
• Goodworking knowledge of Microsoft Outlook and Excel
• Excellentliteracy and numeracy skills

We also acknowledgethattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working– 3 d ays in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self.