Order Fulfilment Support Executive - 9 Month FTC

Softcat plc; Marlow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading technology solutions provider is hiring an Order Fulfilment Support Executive for a fixed-term contract. This dynamic role includes supporting procurement processes, managing order queries, and ensuring customer satisfaction through effective communication and organization. Ideal candidates will thrive in a collaborative environment and possess strong organizational skills.

Benefits

Pension

Holiday bonus

Share incentive plan

Life Assurance

Opportunity for travel trips

Vouchers for technology and activities

Flexible working hours

Flexible working patterns

Maternity, Paternity and Adoption support

Qualifications

• Excellent organizational skills and attention to detail.
• Ability to multi-task and work well under pressure.
• Good working knowledge of Microsoft Outlook and Excel.
• Excellent literacy and numeracy skills.

Responsibilities

• Manage full Multinational backlog of orders, liaising with international suppliers.
• Responsible for invoicing order confirmations received into the inbox.
• Chase suppliers for all outstanding orders and maintain accurate ETA and invoice dates.

Skills

Organizational skills

Attention to detail

Knowledge of Microsoft Outlook

Knowledge of Microsoft Excel

Literacy skills

Numeracy skills

Ability to multi-task

Ability to work under pressure

Job description

** Please note this is a 9 Month Fixed Term Contract **

Would you like to kick startyour career in a supportive,collaborativeand innovative company?

Do you enjoy working as part of an enthusiastic, passionate,and collaborative team?

The Procurement department are responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Drive Softcat's Success

This role sits within the Support Team providing day to day support to a busy Procurement and Sales team. This varied and fast paced role will give you insight into the overall purchasing process. Working as an integral member of the team you will be responsible for looking after the teams shared inbox which can include requests and queries from both internal and external contacts. You will also be responsible for chasing our suppliers for all outstanding orders and maintaining accurate ETA and invoice dates to ensure our customers are kept informed on the status of their order.

As an Order Fulfilment Support Executive, you'll be responsible for:

• Responsible for invoicing order confirmations received into the inbox related to Multinational orders
• Manage fullMultinational backlog of orders, liaising with international suppliers on ETA dates and delivery date
• Working with distribution and Purchasers on order queries
• Provide POD's & ETA's on request
• Resourcing goods to completeorders
• Responsible for managing a busy shared inbox via Outlook

We'd love you to have

• Excellent organisational skills and attention to detail
• Ability tomulti task and work well under pressure
• Goodworking knowledge of Microsoft Outlook and Excel
• Excellentliteracy and numeracy skills

We also acknowledgethattheconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working– 3 d ays in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self.

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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

Pension

Share incentive plan

Life Assurance

Holiday

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas

Trips

Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world

Vouchers

Technology vouchers, activity passes, restaurant discount card

Partner/family Benefits

Option to add your partner/family to some of the benefits

Access to Perklife, our dedicated portal for all perks and flexible benefits

Maternity, Paternity and Adoption support

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas

Trips

Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world

Vouchers

Technology vouchers, activity passes, restaurant discount card

Partner/family Benefits

Option to add your partner/family to some of the benefits

Access to Perklife, our dedicated portal for all perks and flexible benefits

Maternity, Paternity and Adoption support

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas

Trips

Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world

Vouchers

Technology vouchers, activity passes, restaurant discount card

Partner/family Benefits

Option to add your partner/family to some of the benefits

Access to Perklife, our dedicated portal for all perks and flexible benefits

Maternity, Paternity and Adoption support