Oracle SCM Cloud Functional Support Consultant

Version 1; Belfast; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks an Oracle SCM Cloud Functional Support Consultant to join their dynamic team. In this engaging role, you will provide essential application support, enhance SCM functionalities, and collaborate with clients to drive digital transformation. This position offers the opportunity to work with cutting-edge Oracle technology while ensuring clients receive top-notch service. With a focus on career progression and a supportive work environment, this consultancy is committed to fostering talent and innovation. If you're ready to take your career to the next level, this hybrid role could be your perfect fit.

Benefits

Profit Sharing

Flexible Working

Pension

Healthcare

Mentorship

Training Budgets

Awards and Recognition Platforms

Qualifications

• 3+ years as an application support analyst or similar role.
• Experience with Oracle SCM modules and implementations.

Responsibilities

• Provide daily application support and resolve issues.
• Collaborate with clients and technical consultants.
• Assist in transitioning clients post-implementation.

Skills

Application Support

Oracle Implementations

SCM Modules Knowledge

ITIL Process Knowledge

Defect Tracking Systems

Education

3+ years experience in application support

Oracle Cloud Procurement Certification

Tools

Smart View Reports

Job description

Oracle SCM Cloud Functional Support Consultant

Version 1 Belfast, Northern Ireland, United Kingdom

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Company Description

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We have strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. We are an award-winning employer, emphasizing our employees' importance.

Our awards include: Innovation Partner of the Year 2023 Oracle EMEA Partner Awards, Microsoft Modernising Applications Partner of the Year 2023, AWS Collaboration Partner of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work UK & Ireland 2023.

As a digital-first consultancy, we focus on our core values, experiencing growth across practices. Our Digital, Data, and Cloud team is expanding, creating opportunities for skilled individuals to join one of the fastest-growing consultancies globally.

• UK & Ireland’s leading Oracle, Microsoft & AWS partner
• Market leader in Oracle ERP and Cloud Applications
• Providing consulting, implementation, and support services
• Over 3,200 employees, €347m/£302m revenue
• ERP Partner of the Year & 10 years as GPTW in Ireland & UK

Job Description

Oracle SCM Cloud Functional Support Consultant

REQUIREMENTS: Must be SC cleared or eligible, having lived in the UK for the last 3 years.

Would you like to expand your skills working with the latest Oracle SCM Cloud technology? Join our award-winning Oracle Partner with over 700 consultants worldwide, delivering Finance, Supply Chain, and HR solutions to support digital transformation.

We are seeking an experienced Oracle SCM Cloud Functional Support Consultant for our Managed Services Practice. You will work with cutting-edge cloud technology on diverse projects across industries.

Responsibilities

• Provide daily application support to clients.
• Understand SCM business processes and translate them into system solutions, resolving issues.
• Improve functionality and resolve support issues within Oracle Fusion SCM modules.
• Gather and document requirements for business changes.
• Collaborate with technical consultants to meet client requirements.
• Communicate directly with clients for change requests, prioritization, and management.
• Assist in transitioning clients post-implementation and from competitors.
• Identify persistent issues and work with stakeholders to address root causes.
• Provide end-user training on application and functionality.
• Support quarterly releases, including impact assessment, testing, and defect management.
• Create test plans and coordinate stakeholder testing.
• Define and optimize business processes, driving change through negotiation.
• Ensure ERP initiatives follow proper planning and management processes.
• Assist with risk and change management on projects.

Qualifications

Essential:

• At least 3 years’ experience as an application support analyst or similar role.
• Experience with Oracle implementations or upgrades.
• Knowledge of SCM modules: Self Service Procurement, Purchasing, Sourcing (essential); Order Management, WMS, Inventory (desirable).
• Ability to translate business requirements into functional solutions.
• ITIL process knowledge.
• Experience with defect tracking systems and KPI reporting.

Desirable Skills:

• Experience configuring Smart View reports.
• Experience with other Oracle modules like Financials, EPM, Projects.
• Functional and technical problem-solving skills.
• Oracle Cloud Procurement Certification (desirable).

Additional Information

Why join Version 1? We offer career progression, mentorship, training budgets, awards, recognition platforms, and inclusive policies. Benefits include profit sharing, flexible working, pension, healthcare, and more. This hybrid role involves occasional travel within the UK.

Must have the legal right to work in the UK. Contact Ashley Billington at [phone] for more info.

We are an equal opportunities employer. We do not accept agency candidates.