Oracle SCM Cloud Functional Support Consultant

Version 1 Group; Belfast, City of Edinburgh, Newcastle upon Tyne, Manchester, Birmingham; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Oracle SCM Cloud Functional Support Consultant to join their dynamic team. This role offers the chance to work with cutting-edge technology and engage with diverse clients across multiple sectors. You'll be responsible for providing application support, translating business needs into technical solutions, and driving process improvements. With a strong focus on career progression and mentorship, this consultancy offers a supportive environment where your contributions are valued. Join a company recognized for its commitment to employee well-being and professional growth, and be part of a team that is shaping the future of cloud technology.

Benefits

Flexible Remote/Hybrid Work Options

Large Training Budget

Quarterly Performance-Related Profit Share

Private Healthcare Cover

Life Assurance

Enhanced Maternity & Paternity Leave

Qualifications

• Minimum 3 years as an application support analyst, focusing on Oracle SCM.
• Experience with Self Service Procurement, Purchasing, and Sourcing modules.

Responsibilities

• Provide application support and resolve issues for various clients.
• Translate business requirements into functional solutions.

Skills

Application Support

Oracle SCM Modules

Business Process Analysis

ITIL Knowledge

Problem Investigation Skills

Education

3+ years in Application Support

Experience in Oracle Implementations

Tools

Smart View

Defect Tracking Systems

Job description

Oracle SCM Cloud Functional Support Consultant

• Full-time
• Department: Enterprise Applications

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.

Oracle SCM Cloud Functional Support Consultant

YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE

TO BE ELIGIBLE FOR SC CLEARANCE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS.

Would you like the opportunity to expand your skillset further, working with the latest technology within Oracle SCM Cloud?

How would you like to join an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the US, UK, Ireland, Australia, India and Slovenia who deliver Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses?

Here at Version 1, we are currently in the market for an experienced Oracle SCM Cloud Functional Support Consultant to join our growing Managed Services Practice.

You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of sectors and industries.

Responsibilities:

You will:

• Provide day to day application support for a variety of clients.
• Understand SCM business processes and requirements and translate these into system solutions, resolving any business issues is essential.
• Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules.
• Requirements gather and document for business changes.
• Work with technical consultants to deliver client requirements.
• Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
• Assist with transitioning clients into support post Cloud implementation projects and from competitors.
• Identify persistent problems and work with key stakeholders to address the root causes.
• Provide end user application and functionality training.
• Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support.
• Create test plans and coordinating testing with the different stakeholders.
• Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
• Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
• Assist with risk management and change management on projects.

Essential Qualifications:

You will have:

• A minimum of 3 years’ experience as an application support analyst or similar role.
• Experience in Oracle implementations and/or upgrades.
• Experience of the following modules within SCM:
  • Self Service Procurement (Essential)
  • Purchasing (Essential)
  • Sourcing (Essential)
  • Order Management (Desirable)
  • WMS (Desirable)
  • Inventory (Desirable)
• Must have good experience translating business requirements and design into functional solutions.
• ITIL process Knowledge.
• Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking.

You will also have:

• Experience in configuring and supporting Smart View reports.
• Experience working with other Oracle modules such as Financials, EPM and Projects.
• Functional and Technical problem investigation skills.

Why Version 1?

Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review.

A large training budget for accreditations and educational assistance for courses relevant to your role.

Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised.

Moments that matter & our enhanced maternity & paternity leave policies for life’s journey.

Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes.

• Quarterly performance-related profit share.
• Certified Great Place to Work for 10 years in a row.
• Flexible mix of Remote/Hybrid working options.
• Pension, Private Healthcare Cover, Life Assurance plus.

This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK.

Please note that you must have the legal right to live and work in the United Kingdom.

This is hybrid based with occasional travel to your nearest base office.

[phone]

#LI-AB1

#LI-Hybrid

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers.

Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!