Oracle HCM Cloud Help Desk Consultant

IBM Computing; Leicester; On-site; GBP 70,000 - 110,000; Full time

Job summary

IBM Consulting UK FutureNow is seeking a Senior Consultant to contribute across the Oracle HCM Cloud implementation lifecycle. You’ll lead requirements analysis, process documentation and solution design while collaborating with cross-functional teams to deploy solutions for premier clients across public and private sectors.

This role emphasizes customer facing delivery, technical collaboration, and ongoing capability development in Oracle Cloud offerings, with travel to client sites and a

Qualifications

• At least 5 years of functional experience delivering Oracle HCM Cloud Applications.
• Evidence of full Oracle Cloud implementation cycles.
• Demonstrated experience in Solution Design, Requirements Analysis, Functional Design Configuration Documentation, Troubleshooting and Integration Architecture.
• Experience working with technical teams for Interface design, development and testing.
• Ability to multitask and to work independently.
• Strong client-facing, communication and client management skills.
• A good understanding of Application Implementation methodologies.
• Ability to travel to client sites.
• Knowledge and implementation experience of the following core HR modules, Oracle Help Desk, Oracle Digital Assistant, Oracle Knowledge Management, Service Request Management, Case Management, Oracle Security and RBAC, Redwood UI, Alerts Composer.

Responsibilities

• As a Senior Consultant you’ll contribute to all phases of the consulting lifecycle.
• You will play a customer-facing role and be involved in Requirement Analysis, Business Process Documentation & Solution Design.
• You will work with and support peers to develop, configure and deploy the solution and ensure project deliverables.
• You will contribute to proposal development and help build Oracle Cloud capabilities and offerings.

Skills

Oracle HCM Cloud

Requirements Analysis

Solution Design

Functional Design

Interface design

Client-facing

Travel

OTBI

BI Publisher

HDL

HSDL

Tools

OTBI

BI Publisher

HDL

HSDL

Job description

IBM Consulting UK FutureNow is seeking a Senior Consultant to contribute across the Oracle HCM Cloud implementation lifecycle. You’ll lead requirements analysis, process documentation and solution design while collaborating with cross-functional teams to deploy solutions for premier clients across public and private sectors.

This role emphasizes customer facing delivery, technical collaboration, and ongoing capability development in Oracle Cloud offerings, with travel to client sites and a