Optimisation Manager - 12 month FTC

Tesco Technology; Welwyn Garden City; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual bonus up to 20%

25 days holiday + personal day

Private medical insurance

Paternity/Maternity leave

Job summary

Tesco Stores Limited seeks an experienced Experimentation and Analytics professional to lead our testing programme across digital products. You will work with stakeholders to identify opportunities, design robust experiments and deliver actionable insights that drive customer experience and business results.

You will collaborate with cross-functional teams, use Adobe Analytics and other tools to evaluate test results, and contribute to prioritising the product roadmap while upholding our

Qualifications

• Proven track record of managing experimentation activity delivering commercial impact
• Customer-centric mindset focused on user experiences
• Experience with testing platforms such as Optimizely and Leanplum
• Experience manipulating, analysing and synthesising data from multiple sources
• Strong knowledge of experimental design and statistics
• Excellent communication and presentation skills
• Ability to influence cross-functional stakeholders
• Experience challenging the status quo and delivering innovation

Responsibilities

• Identify opportunities to improve customer experience and deliver business impact
• Plan, run and analyse AB and MVT testing from start to finish
• Build and test hypotheses and translate results into actionable recommendations
• Analyse results and present insights to stakeholders
• Use analytics tools to segment results and evaluate test impact
• Contribute to prioritisation and help shape product roadmap
• Act with integrity and in line with business codes of conduct

Skills

Experimentation management

Stakeholder management

Data analysis

Statistics

Communication & presentation

Education

2:1 in a quantitative discipline

Tools

Optimizely

Leanplum

Adobe Analytics

Tableau

Alteryx

Job description

About the role

Our experimentation programme goes beyond CRO. We are an experienced Experimentation Team running a mature programme of testing within a large scale Product Organisation. Our testing programme touches millions of customers and the resulting product enhancements deliver multi-million pound revenue and profit gains. The Tesco Experimentation Team sits within the broader Analytics team and the Technology organisation. Our focus is on delivering great customer experiences across our websites, apps and digital experiences through insight and understanding driven by experimentation. This is an opportunity for you to bring your experience and skill as an experimentation and analytics professional to a key role. You will actively contribute to the continuous improvement of the user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals. As a specialist you will be part of a dynamic team that is determined to build and maintain a best-in-class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms.

You will be responsible for

• Working with stakeholders to identify opportunities to improve customer experience and deliver business impact
• Managing and running testing activity from planning to implementation to analysis
• Building and testing strong hypotheses through AB and MVT testing
• Analysing and sharing results in an engaging way with actionable recommendations
• Utilising Adobe Analytics and other insights tools to segment and evaluate test results
• Contributing towards the prioritisation process and help shape the product roadmap
• Following our Business Code of Conduct and always act with integrity and due diligence

You will need

• Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight
• Customer centric mindset focused on delivering great user experiences
• Demonstrable experience of testing platforms such as Optimizely and Leanplum
• Experience of manipulating, analysing and synthesising data using different sources
• Good knowledge of experimental design and statistics for testing
• Strong communication and presentation skills
• Managing and influencing cross functional stakeholders
• University degree of 2:1 or higher in a quantitative discipline or relevant experience
• Experience in challenging the status quo and delivering innovation

It would be a bonus if you have

• Experience of working with AB testing tools
• Experience of working with Analytics tools
• Experience of working with Tableau
• Experience of working with Alteryx or other BI tools

Whats in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.