Optics Administrator & Scheduling Expert - Home Visits

Specsavers; Exeter; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Specsavers Perks Scheme

WeCare Support

Headspace App

Eyecare and hearcare discounts for you

Job summary

Specsavers in Exeter is seeking an Administrator/Scheduler for our Home Visits Optical team. You’ll handle admin tasks, route planning, and appointment bookings, ensuring efficient scheduling and high-quality customer service for customers unable to visit stores.

Based in our Exeter office, you’ll work Monday to Friday, 9am-5.30pm, collaborating with the Home Visits Clinical team and external partners. We offer training, benefits, and a supportive environment that helps you deliver care and make

Qualifications

• Previous route planning, appointment setting or scheduling experience preferred.
• Previous administration experience is essential.
• Able to manage a busy workload and prioritise conflicting deadlines.

Responsibilities

• Handle incoming and outbound calls and update customer files.
• Coordinate clinics and schedule appointments across the region.
• Liaise with the Home Visits Clinical team and external parties.

Skills

Route planning

Appointment scheduling

Administration experience

Customer service

Job description

Specsavers in Exeter is seeking an Administrator/Scheduler for our Home Visits Optical team. You’ll handle admin tasks, route planning, and appointment bookings, ensuring efficient scheduling and high-quality customer service for customers unable to visit stores.

Based in our Exeter office, you’ll work Monday to Friday, 9am-5.30pm, collaborating with the Home Visits Clinical team and external partners. We offer training, benefits, and a supportive environment that helps you deliver care and make