Optical Practice Manager: Launch Leader & Brand Builder

Flame Healthcare Limited; Colchester; On-site; GBP 40,000 - 41,000; Full time

Job summary

Flame Health Optometry is recruiting an Optical Practice Manager for a full-time role in Colchester, Essex, to lead a new optical store and establish its customer experience from day one.

You will oversee daily operations, motivate the team, work with in-house opticians, ensure service standards and clinical processes are followed, with full training and career development provided.

This role suits an experienced retail leader with optical background who can drive growth and shape brand identity.

Qualifications

• Experience in retail management, optical background welcomed but not essential.
• Dispensing Opticians and Optical Advisors are encouraged to apply.
• Must be able to lead, communicate with and develop people.

Responsibilities

• Lead, motivate and develop the store team and oversee daily operations, performance and service standards.
• Deliver personalised customer care and handle complex queries with professionalism.
• Ensure clinical and operational processes are followed and work with in-house opticians.

Skills

Retail management

Leadership

Customer service

Job description

Flame Health Optometry is recruiting an Optical Practice Manager for a full-time role in Colchester, Essex, to lead a new optical store and establish its customer experience from day one.

You will oversee daily operations, motivate the team, work with in-house opticians, ensure service standards and clinical processes are followed, with full training and career development provided.

This role suits an experienced retail leader with optical background who can drive growth and shape brand identity.