Optical Manager- Gillingham Pier

Asda; Gillingham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking an Optical Manager to lead a dedicated team in delivering exceptional service and clinical care. This role is pivotal in managing optical operations, ensuring compliance, and fostering a supportive environment for staff development. With a commitment to transparency in pricing and high-quality patient care, the Optical Manager will play a crucial role in enhancing customer experiences. Join this dynamic team and contribute to a culture that values health, wellbeing, and inclusivity while enjoying a competitive salary and comprehensive benefits.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Access to wellbeing services

Generous parental leave policies

Qualifications

• Fully qualified Dispensing Optician registered with the GOC.
• Proven leadership skills in a fast-paced optics environment.

Responsibilities

• Oversee and manage the entire optical operation.
• Ensure compliance with processes and procedures.
• Collaborate with Optometrists to coach and develop team members.

Skills

Dispensing Optician

Coaching Skills

Leadership Skills

Time Management

Patient Care

Education

GOC Registration

CPD Points

Job description

Job Title

Optical Manager- Gillingham Pier

Location

Chatham Docks

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

40

Salary

Competitive salary plus benefits.

Category

Optical, Retail Healthcare

Closing Date

31 July 2025

Role Overview

At Asda, nothing is more important than the health and wellbeing of our customers. We pride ourselves on providing excellent service and clinical care. Our Optical Managers are crucial to our success, ensuring the team has everything needed to deliver high-quality service. We follow a fixed price approach, eliminating up-selling and providing transparent pricing for all lenses and glasses. You will be supported by our Home Office teams for clinical support and by Area Managers to maximize your role's impact. Regular updates and feedback on your performance will be provided.

Responsibilities

• Oversee and manage the entire optical operation, including managing Optometrists and Optical assistants.
• Ensure compliance with processes and procedures.
• Review sales forecasts and department targets.
• Handle customer queries effectively.
• Manage clinic operations and shop floor processes to meet customer needs.
• Collaborate with Optometrists to coach and develop team members.
• Organize and manage time efficiently in a fast-paced environment.

Qualifications & Skills

• Fully qualified Dispensing Optician registered with the GOC.
• On track to meet CPD statutory points requirements.
• Confident in coaching and providing excellent patient care.
• Driven, ambitious, and goal-oriented.
• Proven leadership skills in a fast-paced optics environment.
• Organized with effective time management skills.

Application Process

Apply today by completing an online application.

Benefits

We offer a hybrid working model with at least 3 days in the office, along with additional requirements based on specific roles. Our benefits include:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Access to wellbeing services like Wagestream, virtual GP, counselling, health and dental plans, and a helpline
• Inclusion networks to promote diversity and inclusion
• Generous parental leave policies, including maternity, paternity, shared parental, neonatal care leave, and support for fertility treatments.

We encourage colleagues to bring their true selves to work and be proud of who they are.