Optical Manager

Asda; Toronto; On-site; GBP 30,000 - 45,000; Part time

Benefits offered by this job

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Job summary

Asda is seeking an Optical Manager to oversee the optical department in Bishop Auckland. The role focuses on delivering high-quality patient service, coaching a team of Optometrists and Optical Assistants, and ensuring compliance with regulatory standards.

You'll manage clinic operations, drive department targets, and collaborate with Home Office and Area Managers to support performance and customer care. This is a dayshift, part-time/permanent role with a competitive benefits package.

Qualifications

• Fully qualified dispensing optician registered with the GOC
• On track to meet CPD CPD points requirement
• Proven ability to coach others and drive team performance
• Able to deliver high quality patient service and care

Responsibilities

• Oversee and manage the optical department operations
• Lead and develop a team of Optometrists and Optical Assistants
• Ensure compliance with procedures and regulatory standards
• Review sales forecasting and department targets; handle customer queries
• Manage clinic operations and shop-floor processes to meet customer needs

Skills

Coaching

Customer care

Leadership

Time management

Education

Dispensing Optician (GOC registered)

Job description

Job Title

Optical Manager

Location

Bishop Auckland

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

40

Salary

Competitive salary plus benefits

Category

Optical, Retail Healthcare

Closing Date

4 December 2026

Your Role
At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.
Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.
With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.

Rota:

Week 1

Monday - 09:00 - 17:30

Tuesday - 09:00 - 17:30

Wednesday - 09:00 - 17:30

Thursday - 09:00 - 17:30

Week 2

Saturday - 09:00 - 17:30

Monday - 09:00 - 17:30

Tuesday - 09:00 - 17:30

Wednesday - 09:00 - 17:30

Thursday - 09:00 - 17:30
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.
You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.
You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.
Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively
You'll be:
A fully qualified dispensing optician registered with the GOC
On track to meet the statutory points requirement for CPD
Confident in coaching others
Able to provide excellent customer and patient care
Driven and ambitious to ensure the department meets its targets
You'll have proven leadership skills in a fast-paced Optics environment
Organised and able to manage your time effectively

Everything you'll love

You will also get an excellent benefits package including:

• Discretionary company bonus

• Company pension up to 7% matched

• 15% colleague discount in store and online.

• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

• Your professional indemnity insurance

• GOC fees paid

• CET package

• Flexible working patterns in accordance with 7 days opening

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.