Optical Manager

Asda Stores Ltd; Knowsley; On-site; GBP 28,000 - 36,000; Part time

Benefits offered by this job

Discretionary company bonus

Pension up to 7% matched

Colleague discount in store and online

Wellbeing services access (Stream, 24/

24/7 virtual GP

GOC fees paid

CET package

Flexible working patterns

Inclusion Networks

Parental leave policies

Job summary

Asda Stores Ltd is seeking an Optical Manager in the Knowsley area to lead a busy optical department with a focus on patient care and team development.

You will oversee the Optometrists and Optical assistants, manage clinic operations, and ensure compliance while driving targets and delivering excellent customer service.

Qualifications

• Fully qualified dispensing optician registered with the GOC.
• On track to meet CPD points requirement.
• Confident in coaching others.
• Ability to provide excellent customer and patient care.

Responsibilities

• Oversee and manage the entire optical operation.
• Lead a team of Optometrists and Optical assistants.
• Ensure compliance processes and procedures are followed.
• Review sales forecasts and department targets.
• Handle customer queries and deliver high quality service.
• Manage clinic operations and shop floor processes.
• Collaborate with an Optometrist to develop staff and coaching.
• Organise time effectively in a fast paced environment.

Skills

Leadership

Coaching

Customer care

Time management

Education

GOC registered dispensing optician

Job description

Job Title Optical Manager

Location Huyton

Employment Type Part time

Contract Type Permanent

Shift Pattern Work Shift: Days

Hours per Week 40

Salary Competitive salary plus benefits

Category Optical, Retail Healthcare

Closing Date 4 December 2026

Your Role At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.

About You Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively.

Rota: Week 1 Monday - 09:00 - 17:30 Tuesday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - - 09:00 - 17:30 Week 2 Saturday - 09:00 - 17:30 Monday - 09:00 - 17:30 Wednesday - 09:00 - 17:30 Thursday - 09:00 - 17:30 Friday - 09:00 - 17:30

You’ll be:

• A fully qualified dispensing optician registered with the GOC
• On track to meet the statutory points requirement for CPD
• Confident in coaching others
• Able to provide excellent customer and patient care
• Driven and ambitious to ensure the department meets its targets
• You’ll have proven leadership skills in a fast-paced Optics environment
• Organised and able to manage your time effectively

Everything you’ll love

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched 15% colleague discount in store and online.
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Your professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns in accordance with 7 days opening
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• We want all colleagues to be able to bring their best and true selves to work, every day.
• Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

Asda is Reimagining Retail It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.