Optical Assistant London | Northcote Rd

Ace & Tate; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking company as an Optical Assistant in London, where your people skills will shine. This role offers a unique opportunity to engage with customers, providing tailored style advice and optical expertise. You'll be part of a dedicated team, ensuring every customer leaves enthusiastic about their eyewear. With an indefinite contract, potential bonuses, and generous holiday entitlement, this position not only promises a fulfilling work environment but also values your well-being through various perks. If you’re ready to make a real impact in a vibrant team, this could be your dream job!

Benefits

Indefinite Contract

8% Monthly Bonus

28 Days Holiday Entitlement

Regular Team Events

Unlimited Access to Learning Portal

Gym Discounts

Free Access to Online Psychologist

Free Pairs of Glasses

20% Discount for Friends and Family

Qualifications

• Strong people skills to enhance customer experience.
• Ability to provide tailored style advice and support.

Responsibilities

• Polishing lenses and adjusting frames for customers.
• Working collaboratively with the sales and management team.

Skills

People Skills

Optical Knowhow

Customer Service

Teamwork

Job description

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. Since our start in Amsterdam in 2013 we’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes. Are you ready to make a real impact as a Optical Assistant (PT 8h) in our store in London?

Just ask yourself, are you…
Cheerful? (Our glass is always half full)
Committed? (We walk the talk and deliver)
Accessible? ( We are approachable, open-minded, inclusive)
Straightforward? (We cut the crap)

What the role entails:

With us you can combine your people skills with the opportunity to shape the experience of our customers with both your presence on the sales floor as well as optical knowhow in the back office. So your daily tasks will include:

• Polishing lenses;
• Supporting customers with tailored style advice;
• Adjusting frames;
• Passing on your expertise to customers and colleagues;
• Making our customers enthusiastic about all of our products and services (online and offline);
• Working as part of a team with other Sales Assistants, Management Team and of course an optometrist.

Don't worry, we've got you covered with:
Dedicated onboarding per role;
1:1 training with a buddy;
Online and offline learning environment.

Here is what we’ll offer you as Optical Assistant:

• An indefinite contract;
• The possibility of an 8% monthly bonus if your store reaches its targets;
• 28 days holiday entitlement and up to 33 days after two years of service (based on full time employment);
• Regular team events;
• Unlimited access to our internal learning portal;
• We care about you; hence we provide you with discounts for gym sessions and unlimited, free access to an online-psychologist through ClassPass and OpenUp;
• (Continue to) expand your eyewear collection - up to two free pairs of opticals or sunglasses per year and a 20% discount for friends and family;

Did we just describe your dream job? Well, then you might as well apply!
It’s as simple as this:
Click & Apply → Call & Match → Join the team

Ace & Tate is an equal opportunity employer. We are committed to nurturing an inclusive environment for all current and potential employees.

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet & on people. In that way, together, we can continue our goal of becoming a more responsible business.