Optical Assistant London | Northcote rd

Ace & Tate; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading eyewear company as an Optical Assistant in London. You will provide tailored advice, adjust frames, and work with a team to enhance customer experience. Enjoy a supportive onboarding process and various perks, including discounts and wellbeing initiatives.

Benefits

Discount codes for free and discounted eyewear

Monthly bonus possibility

Healthy snacks

Collaboration with ClassPass

Free sessions with a psychologist

28 days holiday entitlement

Unlimited access to learning portal

Qualifications

• Support customers with tailored style advice.
• Adjusting frames and polishing lenses.
• Working as part of a team with Sales Assistants and Management.

Responsibilities

• Pass on expertise to customers and colleagues.
• Make customers enthusiastic about products and services.
• Support Ace&Tate's mission of sustainability.

Skills

Cheerful

Committed

Accessible

Straightforward

Job description

Hi! We’re Ace & Tate, and we make glasses. It sounds fairly simple, and that’s the whole point. We’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes.

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

Just ask yourself, are you…

• Cheerful? (Our glass is always half full)
• Committed? (We walk the talk and deliver)
• Accessible? (We are approachable, open-minded, inclusive)
• Straightforward? (We cut the crap)

To give you an idea of the role, here's a typical Optical Assistant (8 hours) to-do list:

• Polishing lenses;
• Supporting customers with tailored style advice;
• Adjusting frames;
• Passing on your expertise to customers and colleagues;
• Making our customers enthusiastic about all of our products and services (online and offline);
• Working as part of a team with other Sales Assistants, Management Team, and of course an optometrist;
• Supporting Ace & Tate's mission of becoming a more sustainable company every day.

Don't worry, we've got you covered with:

• Dedicated onboarding per role;
• 1:1 training with a buddy;
• Online and offline learning environment.

Here is what we’ll offer you as an Optical Assistant:

• Discount codes for free and discounted pairs of opticals and sunnies;
• The possibility of a monthly bonus;
• No company uniforms;
• Wellbeing benefits, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist;
• 28 days holiday entitlement, increasing to up to 33 days after two years of service (based on full-time employment);
• Unlimited access to our internal learning portal.

Still with us? Well, then you might as well apply.

It’s as simple as this:

Click & Apply → Call & Match → Join the team

Do you want to work in a B-corp certified company? Then we can’t wait to meet you!

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet & on people. In that way, together, we can continue our goal of becoming a more responsible business.