Optical Assistant — Customer Champion with Perks & Growth

Specsavers; Bar Hill; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Free Parking outside the store

Pension scheme with employer/employee

Specsavers Perks – discounts

WeCare employee support

Eyecare and hearcare discounts

Birthday paid day off

Job summary

Specsavers Bar Hill is seeking an Optical Assistant to welcome customers, help them choose eyewear, and maintain a friendly, efficient store environment. You’ll use your passion for the Specsavers brand and your excellent customer service skills to deliver great service to customers and colleagues alike.

Joining a supportive team, you’ll receive training and development opportunities, with benefits including a pension scheme, Eyecare and hearcare discounts, and a paid birthday day off.

Qualifications

• Experience in a fast-paced customer service environment
• Basic knowledge/experience of optical and/or Audiology terminology

Responsibilities

• Provide excellent customer service in-store and help customers choose eyewear
• Assist customers with optical products and services, ensuring a high standard of care
• Support the store team with daily operations and maintaining a welcoming environment

Skills

Customer service

Retail experience

Face-to-face communication

Job description

Specsavers Bar Hill is seeking an Optical Assistant to welcome customers, help them choose eyewear, and maintain a friendly, efficient store environment. You’ll use your passion for the Specsavers brand and your excellent customer service skills to deliver great service to customers and colleagues alike.

Joining a supportive team, you’ll receive training and development opportunities, with benefits including a pension scheme, Eyecare and hearcare discounts, and a paid birthday day off.