Optical Assistant — Customer Care & Eyewear Expert

Boots UK; Cambridge; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Job summary

Boots UK in Cambridge is hiring an Optical Assistant to join their store team. In this role, you will be the first and last point of contact for customers, assisting them in finding the right products and providing support during eye tests.

You'll benefit from our 'Step Into Optics' training program and have the chance to develop both professionally and personally. This position offers the opportunity to enjoy various benefits including employee discounts and maternity leave support.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care passion

Enthusiasm for learning

Job description

Boots UK in Cambridge is hiring an Optical Assistant to join their store team. In this role, you will be the first and last point of contact for customers, assisting them in finding the right products and providing support during eye tests.

You'll benefit from our 'Step Into Optics' training program and have the chance to develop both professionally and personally. This position offers the opportunity to enjoy various benefits including employee discounts and maternity leave support.