Optical Assistant — Customer Care & Eyewear Expert

Boots UK; Bodmin; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Job summary

Boots UK is hiring an Optical Assistant in Bodmin, who will play a key role in customer interactions at the Opticians store. This position emphasizes strong customer care and offers training through the 'Step Into Optics' program, enhancing skills and knowledge.

Core duties include supporting eye tests, managing orders, and providing aftercare services. The company promotes a collaborative and inclusive environment, focusing on employee development and benefits such as a retirement savings plan and employee discounts.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

Boots UK is hiring an Optical Assistant in Bodmin, who will play a key role in customer interactions at the Opticians store. This position emphasizes strong customer care and offers training through the 'Step Into Optics' program, enhancing skills and knowledge.

Core duties include supporting eye tests, managing orders, and providing aftercare services. The company promotes a collaborative and inclusive environment, focusing on employee development and benefits such as a retirement savings plan and employee discounts.