Optical Assistant: Customer Care & Career Growth

Specsavers; Hastings; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Full Time - 40 hours per week

Pension enrollment

Specsavers Perks

WeCare support service

Headspace subscription

Eyecare discounts

Birthday day off

Family leave & sick pay

Job summary

Specsavers Hastings is seeking a friendly Optical Assistant to welcome customers, book eye tests, pre-screen patients, and offer style advice. You will work closely with Optometrists and support staff in a busy supermarket-anchored store.

The role offers substantial training and development opportunities, with a supportive team culture and clear pathways to grow within Specsavers across related clinical areas.

Qualifications

• Previous experience working in an optical setting is required.
• Strong customer service and communication skills are essential.
• Willingness to learn and engage in ongoing training and development.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Optical experience

Customer service

Eye test booking

Job description

Specsavers Hastings is seeking a friendly Optical Assistant to welcome customers, book eye tests, pre-screen patients, and offer style advice. You will work closely with Optometrists and support staff in a busy supermarket-anchored store.

The role offers substantial training and development opportunities, with a supportive team culture and clear pathways to grow within Specsavers across related clinical areas.