Optical Assistant Apprentice: Frame Fashion & Lens Skills

Vision Express (UK) Limited

Kendal

On-site

GBP 16,000 - 19,000

Full time

14 days+

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Job summary

Vision Express in Kendal is offering an Optical Assistant apprenticeship with a clear path to a Level 3 qualification. You will receive extensive training in customer service, optical support, and frame/lens knowledge while supporting customers in a busy optical practice.

The role emphasizes teamwork, excellent patient care, and a chance to progress into more advanced optical qualifications as you gain experience.

Qualifications

GCSE English (grade 4/C or above) is essential.
GCSE Maths (grade 4/C or above) is essential.

Responsibilities

Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription and its effects on the eye.
Helping customers select spectacle frames that are comfortable and suit lifestyle requirements.
Explaining features and benefits of frames in non-technical language.
Measuring and adjusting frames to ensure proper fit.
Carrying out basic frame repairs and using tools correctly.
Understanding ophthalmic lenses, tints and coatings to meet vision needs.
Ordering prescription glasses and contact lenses for customers.
Completing NHS paperwork and maintaining records per procedures.
Scheduling follow-up appointments and using a focimeter to extract prescriptions.
Communicating contact lens suitability and benefits.
Carrying out pre-screening tests such as retinal imaging and pressure checks.