Optical Assistant Apprentice: Train, Grow, Succeed

Vision Express (UK) Limited; Trafford; Presencial; GBP 15.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Structured training

Career progression

Level 3 qualification

Descripción de la vacante

Vision Express is offering an Optical Assistant apprenticeship in the UK with chances for progression. You will receive hands-on customer service training and learn optical support, including lens information and frame measurements.

Starting as an apprentice, you will gain experience in a busy optical practice, support daily patient care, and work towards a Level 3 qualification. The role includes weekend shifts and a 38.75 hour week.

Formación

• GCSE English and Maths are essential.
• Strong communication and customer service skills are required.
• A proactive, team‑minded approach is important for success in an optical practice.

Responsabilidades

• Greet customers and provide a friendly, professional service.
• Interpret prescriptions and explain effects on eye care to customers.
• Assist customers in selecting frames that suit comfort and lifestyle.
• Explain frame features and benefits in non-technical language.
• Measure and adjust frames for proper fit and comfort.
• Assist with basic frame repairs and knowledge of lenses, coatings, and tints.
• Order glasses and contact lenses; complete NHS paperwork.
• Make follow-up appointments and conduct preliminary pre-screening tests.
• Use a focimeter to derive prescriptions from spectacles.
• Explain contact lens suitability and care.
• Understand shop KPIs and contribute to practice profitability.

Conocimientos

Communication skills

Attention to detail

Organisation

Customer care

Team working

Initiative

Educación

GCSE English

GCSE Maths

Descripción del empleo

Vision Express is offering an Optical Assistant apprenticeship in the UK with chances for progression. You will receive hands-on customer service training and learn optical support, including lens information and frame measurements.

Starting as an apprentice, you will gain experience in a busy optical practice, support daily patient care, and work towards a Level 3 qualification. The role includes weekend shifts and a 38.75 hour week.