Optical Assistant Apprentice

Specsavers; Ault Hucknall; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Private medical and dental cash plan

Specsavers Perks discount scheme

28 days holiday + birthday off

Job summary

Specsavers Hucknall is offering an Optical Assistant Apprenticeship in Hucknall, Nottinghamshire. The role involves welcoming customers, booking eye tests, pre-screening, giving style advice, measuring frames, and handling calls.

The successful candidate will develop essential optician skills while working alongside a supportive team committed to excellent customer service. Salary ranges from £8.20 to £12.91 per hour for 37.5 hours weekly, with 28 days holiday, private medical and dental cash

Qualifications

• Excellent communication skills and a friendly approach to customers.
• Strong teamwork and willingness to help others in a busy store.
• Desire to develop professionally and learn in a changing optical environment.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests and assisting with pre-screening.
• Providing style advice and helping customers choose frames.
• Measuring frames and assisting with sizing questions.
• Taking phone calls and supporting daily store operations.

Skills

Communication

Teamwork

Customer interaction

Education

GCSE Math (A*-C) or equivalent

Job description

Optical Assistant Apprenticeship – Hucknall, Nottinghamshire

Based in Nottinghamshire, Hucknall is easily accessed from Nottingham city centre via the tram or train. With the M1 and A38 a stone’s throw away, commuting by car from local towns is easy. Hucknall opened over 20 years ago and has firmly embedded itself as a mainstay in the town, known for its first-class service, highly professional and knowledgeable team and dedication to supporting the local community. The store has seen significant investment over the past few years, expanding into the adjoining unit to create more space for our customers and colleagues alike and redesigning our retail space, to now feature bright, modern illuminated frame displays.

Our team

We’re a successful business and its all because of our amazing team. A shared passion for great service and doing right by the customer guides our journey. We’re looking for an apprentice that shares the same ethos, someone who thinks going above and beyond to impress our customers is all in a day’s work, someone who is committed to perfecting the customer journey and upskilling themselves. Our team have a long history of success, notably our Lab team were recently finalists for the Specsavers “Lab of the Year” award, the year prior Hucknall won the “Excellence in the Community” award and in 2024 the Hucknall team were finalists for the “Optical Assistant Team of the Year” award at the prestigious “Optician awards”.

What’s On Offer

• Salary – £8.20 - £12.91 per hour
• 37.5 hours per week
• 28 days holiday plus your birthday off!
• A private medical and dental cash plan
• Specsavers Perks - our discounted benefits scheme
• A paid “volunteering’ day each year
• WeCare – a confidential employee support service, that includes free; counselling, virtual GP service, legal and financial help, plus more
• Outstanding clinical and professional development opportunities
• Additional annual leave for long service

Who is this Apprenticeship for?

• Individuals with GSCE Maths at Grade 9-4 (A*-C), or an equivalent level qualification
• Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

What we’re looking for?

• A people person, who loves to chat to customers and work with a friendly team
• Great teamwork, we do our fair share and help each other out
• A desire to develop and learn, not everyone who joins us wants to complete professional training, this is no issue, but optics is a changing world and continuous development and improvement is essential
• Excellent communication skills, talking to customers is what we do!

What does the role involve?

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

It’s essential that you haven’t previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.