Optical Assistant Apprentice

Specsavers; Haywards Heath; On-site; GBP 9,300 - 13,000; Full time

Benefits offered by this job

Pension auto-enrolment

Specsavers Perks

Headspace app subscription

Eyecare/hearcare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers in Haywards Heath is offering an Optical Assistant Apprentice opportunity. You will train in a full-time role for 15–18 months while earning a wage, learning on the job with experienced colleagues, and gaining structured learning alongside a supportive team.

The program leads to a fully-fledged Optical Assistant. You will join a friendly store environment focused on excellent customer care, with benefits such as pension auto-enrolment and Specsavers Perks, while developing skills in

Qualifications

• GCSE Maths at A*-C grade (or equivalent).
• EU residency for 3+ years and right to work in the UK.

Responsibilities

• Welcoming customers into store.
• Booking eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Communication skills

Team player

Passion for helping others

Education

GCSE Maths (A*-C)

Job description

Are you a caring individual looking to start your career in an Optics environment? You’ve come to the right place.

As well as being passionate and motivated in everything you do, it’s important that you’re also a great listener and communicator – as that’s what excellent service is all about. In addition to having great communication skills, you’ll also be a team player and have a real passion for making a difference, both in your development and within the business.

Our Apprenticeship scheme gives people of all ages the chance to boost their existing skillset and kickstart an exciting new career as part of a forward-thinking business, all whilst earning a full-time wage.

Our store

Located in the heart of Haywards Heath, Specsavers is a modern optical and audiology store dedicated to delivering outstanding customer care and clinical excellence. The store offers a wide range of services, including comprehensive eye tests, contact lens fittings, children's eye care, NHS and private eye health services, hearing tests, hearing aids and aftercare, as well as a broad selection of frames and lenses to suit every lifestyle. Supported by experienced optical and hearing professionals, our friendly team is committed to helping every customer look after their sight and hearing with confidence.

Our team

Our store is supported by a friendly, knowledgeable and highly collaborative team who are passionate about delivering excellent service to every customer. With a blend of experienced colleagues and developing talent, the team works closely together to create a supportive and inclusive environment where everyone can thrive. There is a strong focus on teamwork, professional development and sharing expertise, ensuring high standards are consistently maintained across both retail and clinical areas. The team takes pride in building genuine relationships with customers and each other, creating a positive and welcoming atmosphere in store.

What’s on offer?

Our apprenticeship scheme gives you the chance to really set yourself up for a great career in a fantastic company, and earn a full-time wage at the same time.

You’ll not only spend 15-18 months in a paid job, but also learn your trade while surrounded by our friendly, passionate and highly experienced team who’ll support you every step of the way.

• £8.20ph with an increase in salary following successful probation
• Full Time - 40 hours a week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Your on-the-job training will sit alongside structured learning and at the end of the 15-18 months as an apprentice, you’ll be a fully-fledged Optical Assistant.

Who is this Apprenticeship for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant Apprentice.

• You’ll need a grade 9-4 (A*-C) GCSEs in Maths (or equivalent/predicted result)
• Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

What does the role involve?

• Welcoming customers into store
• Booking in eye tests
• Pre‑screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

It’s essential that you haven’t previously worked in the Optical Sector. Before applying, please check that you are able to travel to the store location on a daily basis.