Optical Assistant

Bayfields Opticians and Audiologists; Woking; On-site; GBP 25,000 - 27,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen erfahrenen Optical Assistant, um das Team in Woking zu verstärken. In dieser Rolle sind Sie der erste Ansprechpartner für Kunden und sorgen für einen hervorragenden Service. Sie werden eng mit Optometristen und Audiologen zusammenarbeiten, um die besten Lösungen für die Kunden zu finden. Das Unternehmen bietet eine umfassende Schulung, die Ihnen die Möglichkeit gibt, in einem dynamischen Umfeld zu lernen und zu wachsen. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und in der Augenpflege tätig zu sein, ist dies die perfekte Gelegenheit für Sie.

Benefits

Professionelle Entwicklung

Kurs zur Front of House Entwicklung

Hands-on Training

Networking-Möglichkeiten

Qualifications

• Erfahrung in der Abgabe von Einstärkengläsern, Mehrstärkengläsern und Kontaktlinsen.
• Starke IT-Kenntnisse und hervorragende Kommunikationsfähigkeiten.

Responsibilities

• Kunden herzlich begrüßen und exzellenten Service bieten.
• Kunden bei der Auswahl geeigneter Brillen und Linsen unterstützen.
• Termine planen und Buchungen verwalten.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Kenntnisse

Detailgenauigkeit

Teamarbeit

Education

Erfahrung im optischen Einzelhandel

Job description

Join to apply for the Optical Assistant role at Bayfields Opticians and Audiologists

3 days ago Be among the first 25 applicants

Join to apply for the Optical Assistant role at Bayfields Opticians and Audiologists

Bayfields Opticians and Audiologists provided pay range

This range is provided by Bayfields Opticians and Audiologists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Woking, GU21 6XR

Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)

We are looking for an experienced Optical Assistant to join our amazing team in Woking for 5 days / 40 hours per week (Monday, Tuesday, Wednesday, Thursday, Saturday 9am - 5:30pm)

When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.

At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.

Key Responsibilities:

• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.
  
  

What We’re Looking For:

• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational abilities.
• The ability to work well in a team and independently.
• Previous experience in optical retail.
  
  

What We Offer:

As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.

If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!

Please see our candidate privacy notice here for details on how we use and store your information: https://bit.ly/bayfieldsprivacy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail

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