Optical Assistant

Specsavers; Wetherby; On-site; GBP 20,000 - 25,000; Full time

Job summary

Specsavers is seeking a proactive Optical Assistant to enhance customer experience in their Wetherby store. The role involves utilizing customer service skills and optical knowledge to create a welcoming environment, with opportunities for training and development. Full-time and part-time options are available, along with attractive perks.

Benefits

Bonus scheme

Specsavers Perks – discounts and savings

WeCare employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts for you and your family

Additional paid day off on your birthday

Enhanced family leave and sick pay

Qualifications

• Skills in pre-screening, dispensing, collections, repairs, and adjustments.
• Experience in a fast-paced customer service environment is desirable.
• Optics business experience is a plus.

Responsibilities

• Create an outstanding store environment for customers and team.
• Use customer service skills to support the Specsavers brand.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Ability to work in a busy environment

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products, and services alongside your customer service skills to create an outstanding store environment for both our customers and our team.

Our business

Based in Wetherby, our store has free local parking!

What’s on offer?

We offer support, training, and development opportunities, along with a range of benefits, including:

• Full-time (38.5 hours) or part-time (minimum 3/4 full days, weekend working essential)
• Salary dependent on experience
• Bonus scheme
• Specsavers Perks – discounts and savings
• WeCare employee support service
• Complimentary Headspace subscription
• Eyecare and hearcare discounts for you and your family
• Additional paid day off on your birthday
• Enhanced family leave and sick pay

What we’re looking for?

To succeed as an Optical Assistant, you should have skills including:

• Pre-screening
• Dispensing
• Collections
• Repairs and adjustments
• Ability to work in a busy environment

Find out more

If you possess these skills, we encourage you to apply. Experience in the following areas is desirable and could set you apart:

• Fast-paced customer service environment
• Optics business experience