Optical Assistant

Specsavers; Gainsborough CP; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a proactive Optical Assistant to join their Gainsborough store. The ideal candidate will have previous optical experience and a passion for delivering exceptional customer service. In this role, you will create a welcoming atmosphere, assist customers with their needs, and collaborate with a dedicated team. This position offers great training and development opportunities, along with a range of benefits including generous holiday allowance and enhanced sick pay. If you're ready to step out of your comfort zone and make a difference, this is the perfect opportunity for you.

Benefits

28 days holiday including Bank holidays

Birthday day off

Enhanced company sick pay after probation

Discounted benefits scheme

Qualifications

• Must have previous optical experience as an Optical Advisor or Dispensing Assistant.
• Strong customer service skills and teamwork are essential.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Provide excellent customer service and support throughout the process.

Skills

Previous optical experience

Customer service skills

Teamwork

IT systems confidence

Communication skills

Initiative

Openness to feedback

Job description

Experienced Optical Assistant

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store
Based in Gainsborough, our store is looking for someone with previous optical experience.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time 37.5 - or part time
• Salary - Depending on experience
• Specsavers Perks – our discounted benefits scheme
• 28 days holiday including Bank holiday
• Birthday day off
• Enhanced company sick pay after passing 3 month probation

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!