Optical Assistant

Specsavers; Newport; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a caring and passionate individual to join their team as an Optical Assistant. This role offers a fantastic opportunity to develop your career in a supportive environment, with access to professional training and development. You will work alongside experienced Opticians and Technicians, gaining valuable skills in customer service and optical care. Enjoy a range of benefits including flexible working hours, generous leave, and a commitment to your professional growth. If you are ready to step into a rewarding career where you can make a difference, this is the perfect opportunity for you.

Benefits

33 days annual leave plus birthday off

Pension contribution

Professional fees paid

Discounted benefits scheme

Annual subscription to Headspace

Confidential employee helpline

Outstanding clinical development opportunities

Access to latest clinical technology

Support with CPD points

Regular team events

Qualifications

• Previous experience as an Optical Advisor or Dispensing Assistant is essential.
• Strong customer service skills and teamwork are crucial for success.

Responsibilities

• Welcome and assist customers in the optical store.
• Provide excellent customer service and support throughout their visit.

Skills

Optical experience

Customer service

Teamwork

IT systems proficiency

Communication skills

Initiative

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store: Based in Newport, Shropshire.

Our team: We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary dependant upon YOUR experience
• 33 days annual leave plus your birthday off
• Full time or part time with weekend flexibility
• No late nights
• Pension contribution
• Professional fees paid
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Support with CPD points
• Regular team events and team building evenings

What we’re looking for: If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more: Checked all the boxes? Now’s the perfect time to apply!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Customer Service, and Health Care Provider

Industries

• Retail