Optical Assistant

Prospect Health; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise de premier plan dans le secteur optique recherche un Optical Advisor pour rejoindre son équipe amicale à Birmingham. Avec une formation reconnue au niveau national, le poste propose un salaire compétitif et un environnement favorable à la progression de carrière. Vous aurez l'opportunité de dispenser des conseils aux patients, de gérer des produits optiques et de maintenir un service à la clientèle exceptionnel.

Benefits

Gratuit pour le stationnement

Congé pour votre anniversaire

Remise pour la famille et les amis

Lunettes gratuites chaque année

Qualifications

• Droit de travailler au Royaume-Uni.
• Expérience antérieure en optique requise.

Responsibilities

• Écouter les patients et fournir des conseils clairs sur les produits.
• Dispensation de verres, y compris simples et bi-focaux.
• Effectuer des examens préliminaires et soutenir les opérations cliniques.

Skills

Customer-focused

Articulate

Organized

Education

Level 3 BTEC equivalent qualification

Job description

The store provides a solid foundation for long-term careers, serving as a home where your optical expertise will be truly valued and where you'll have the opportunity to thrive.

We offer a nationally recognized qualification equivalent to a Level 3 BTEC to accelerate your optical career. This course enhances your knowledge of dispensing procedures and serves as a stepping stone to roles such as DO, CLO, and beyond.

Previous optical experience is essential for this role as an Optical Advisor or Dispensing Assistant. We will support your ongoing development to expand your knowledge.

If you are naturally customer-focused, articulate, good with people, organized, and always eager to help, you'll fit right in as a valuable member of our friendly store team, joining a business that's going places.

Key Duties

1. Listening to patients and providing clear, helpful advice, explaining suitable products and offers while understanding NHS procedures and maintaining high standards.
2. Dispensing lenses (single vision, bi-focal, varifocal).
3. Carrying out pre-screening examinations and collaborating with the team in daily clinic operations.
4. Taking measurements and supporting patients with collections, ensuring proper fit, comfort, and accuracy of frames.
5. Maintaining excellent customer service throughout the patient journey and contributing to the success of the retail team.

Package and Benefits

• Basic salary £25,397 + excellent bonus scheme.
• Free parking.
• Day off for your birthday.
• Family & friends discount.
• Free glasses annually.

Key Skills and Qualifications

• Right to work in the UK.
• Previous experience working in Optics.