Optical Assistant

Specsavers; New Milton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hourly wage

Bonus after probation

Private health insurance

Full/Part-time hours

Pension scheme

Specsavers Perks

WeCare support

Headspace app

Eyecare discounts

Birthday day off

Family leave

Great Place to Work

Job summary

Specsavers New Milton is seeking an Optical Assistant who is caring and has some optical experience to welcome customers and assist the store team. You’ll receive extensive training and development across business areas, with support from experienced Opticians and Technicians on your journey.

The role offers full-time or part-time hours (minimum 2 days a week) with a circa £12.91 per hour rate, bonus potential after probation, private health insurance after probation, and pension enrolment.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Welcome and help customers as they walk through the store.
• Support the optical team and maintain a friendly, efficient service environment.

Skills

Customer service

Optical experience

Audiology terminology

Teamwork

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Ideally located on the Hampshire/Dorset border our New Milton store is centrally located with a short walk from both the bus stops and the train station. We are proud to deliver exceptional eye and hearing care in a modern, welcoming environment at the heart of the local community. Our vibrant store is equipped with state-of-the-art testing technology, including fully equipped test rooms, consulting areas, and a stylish retail space offering a wide range of frames to suit every customer. With a strong focus on customer experience, teamwork, and clinical excellence, the New Milton store provides an exciting opportunity to be part of a growing team committed to making a real difference in people’s lives through accessible, high-quality care.

Our team

The team at our New Milton Specsavers store is made up of friendly, dedicated professionals who are passionate about delivering outstanding customer care. With a strong mix of experienced optometrists, optical assistants, and support staff, the team works collaboratively to create a welcoming and supportive environment for both customers and colleagues. There is a real focus on development and teamwork, with colleagues supporting one another to achieve both personal and store goals. The positive, inclusive culture ensures that everyone feels valued, making it a great place to build a rewarding career while providing high-quality care to the local community.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Circa £12.91 per hour, dependent on experience
• Bonus potential after probation
• Private health insurance after probation
• Full time or Part times hours (minimum 2 days a week)
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
• Working at a certified "Great Place to Work" company:Working at Specsavers | Great Place to Work® UK

Find out more

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Basic knowledge/experience of optical and/or Audiology terminology.