Optical Assistant

Zest Business Group; Leeds; On-site; GBP 22,000 - 25,000; Full time

Job summary

An established independent opticians in North Leeds is seeking a dedicated Optical Assistant to join their friendly team. This role offers a unique opportunity to work in a professional and personal eye care environment with a strong focus on customer service. You will be responsible for managing reception tasks, ensuring clinical standards, and providing exceptional service to patients. If you are passionate about optics and enjoy working with people, this position is perfect for you. Join a reputable practice that values its staff and patients alike, and contribute to a community-focused service that has been thriving for over 20 years.

Qualifications

• Must have experience as an Optical Assistant or Optical Receptionist.
• Strong customer focus and attention to detail are essential.

Responsibilities

• Manage reception and ensure clinical standards are met.
• Provide outstanding customer service and handle patient queries.

Skills

Customer Service

Attention to Detail

Optical Knowledge

Proactive Attitude

Education

Experience as Optical Assistant or Receptionist

Job description

A well-established independent Opticians based in North Leeds, West Yorkshire are looking for a full time Optical Assistant to work 4.5 days a week.

The practice has been offering a professional and personal eye care service for over 20 years to the local community, and has developed an outstanding reputation with patients of all ages.

Optical Assistant - The Role

• Well established independent
• Future growth plans to increase the testing rooms and pre-sceening area
• Managing reception
• Ensuring clincal standards are met
• Meeting and greeting patient
• Booking appointments
• Pre-screening
• Making adjustments
• Collections
• Dealing with complex patient queries
• Providing outstanding levels of customer service
• Working in a friendly team of 5-6 people
• Working 4 week days from 9am to 5.15pm and Sat Morning from 9am to 1.30pm
• Salary between £22,000 to £25,000 DOE

Optical Assistant - The Person

• Experienced Optical Assistant or Optical Receptionist
• Customer focused
• Forward thinking
• Personable
• Attention to detail
• Interest in Optical fashion and the latest trends
• Pro-active

To apply for this position please send a copy of your CV or call 0114 238 1726 for more information.