Optical Assistant

Specsavers; Coventry; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in optical care is seeking a dedicated Optical Assistant to join their Coventry team. This dynamic role involves welcoming customers, providing exceptional service, and utilizing your optical experience to enhance their journey. With a commitment to professional development and a supportive team environment, you'll have the opportunity to grow your career in the optical field. Enjoy a range of perks including a competitive hourly rate, generous annual leave, and wellness resources. If you're passionate about helping others and eager to develop your skills, this is the perfect opportunity for you!

Benefits

33 days annual leave plus birthday off

Pension contribution

Annual subscription to Headspace

WeCare – UK confidential employee helpline

Enhanced Family Leave

Enhanced Sick Pay after 1 Year Service

Qualifications

• Previous optical experience is essential for this role.
• Confident in using IT systems and excellent communication skills.

Responsibilities

• Welcome and assist customers in a professional manner.
• Provide excellent customer service and support throughout their visit.

Skills

Optical experience

Customer service

Teamwork

IT systems proficiency

Communication skills

Listening skills

Initiative

Openness to feedback

Job description

Optical Assistant

Specsavers Coventry / Coventry Arena

Salary: £11.64 per hour + perks

Hours: Full time 37.5, including weekend working.

Optical Experience is essential for this role

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Hourly rate of £11.64 per hour
• 33 days annual leave plus your birthday off
• Pension contribution
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Enhanced Family Leave
• Enhanced Sick Pay after 1 Years Service

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply! This vacancy will close once we have filled all available places.