Optical Assistant

Specsavers; Caerphilly; On-site; Full time

Job summary

Specsavers is seeking a proactive Optical Assistant in Caerphilly. Bring your passion for customer service and team spirit to create a welcoming store experience. Enjoy benefits such as bonuses, discounts, and professional development opportunities while making a difference in the community.

Benefits

Salary- £12.55 per hour

Bonus of up to £150 per month

Specsavers Perks - discounts and savings portal

Complimentary subscription to Headspace

Paid day off on birthday

Enhanced family leave and company sick pay

Auto-enrollment into pension scheme

Employee support service

Eyecare and hearcare discounts

Charity day

Qualifications

• Passion for providing excellent customer service.
• Great teamwork skills.
• Confidence in using IT systems.
• Excellent communication and listening skills.

Responsibilities

• Create an outstanding store environment for customers and team.
• Provide exceptional customer service.
• Utilize optical products and services effectively.

Skills

Customer Service

Teamwork

Initiative

IT Systems

Communication

Openness to feedback

Job description

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our business

Based in Caerphilly.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary- £12.55
• Working hours- 37.5 (1 weekend day per week required)
• Benefits
• Bonus of up to £150 per month
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• Friends and family discount
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
• Charity day
  
  

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
  
  

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics business
• Basic knowledge/experience of optical terminology.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Health Care Provider

• Industries

  Retail

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