Optical Assistant

Specsavers; Newtownards, Scarborough, Llantrisant; On-site; Part time

Job summary

Specsavers is seeking an Optical Assistant to enhance the customer experience at their store in Conway Square. This part-time role involves supporting customers throughout their journey, providing first-class service, and handling optical tasks with proper training and support from the company. Ideal candidates should be skilled in communication and customer care.

Benefits

Birthday leave

28 days annual leave

Enhanced sick pay

Maternity pay

Health benefits package including dental & travel insurance

Qualifications

• Background in retail with customer service focus.
• Ability to communicate politely and professionally.

Responsibilities

• Supporting the customer journey from enquiry to glasses collection.

Skills

Pro-active customer experience

Communication skills

Teamwork

Job description

Location: Conway Square

Salary: £12.41

Working hours: Part Time, Weekends required

Benefits: Birthday leave, 28 days annual leave, enhanced sick pay and maternity pay, health benefits package including dental & travel insurance

Are you passionate about retail and offering the best customer experience?

Our advisor roles at Specsavers are not your ordinary retail positions – you’ll join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores.

We are looking for someone with a background of providing a pro-active and first-class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.

Responsibilities:

• Supporting the customer journey from the initial enquiry through to the collection of their new glasses.

As a business that prides itself on providing supported development & exciting long-term careers, previous Optical experience is essential however you’ll receive all the training needed and we will support you in developing your knowledge of the optical world, such as – pre-screening patients and taking measurements,whilst working towards our own high standards.

If you are interested please clickApplyas this vacancy will close once we have filled all available places. We therefore highly recommend early applications.

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