Optical Assistant

Specsavers; Birmingham; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a friendly and proactive Optical Assistant to join their vibrant team. This role is perfect for individuals with a passion for customer service and previous optical experience, who are eager to create a welcoming environment for customers. You'll receive comprehensive training and support, alongside a competitive salary and a range of enticing perks, including discounts and enhanced family leave. If you're ready to make a difference in a dynamic retail setting and thrive in a team-oriented atmosphere, this opportunity is tailored for you.

Benefits

Pension scheme with employer contribution

Specsavers Perks - discounts and savings

WeCare employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave

Company sick pay

Qualifications

• Proactive people person with previous optical experience as Optical Advisor or Dispensing Assistant.
• Strong customer service skills to create an outstanding store environment.

Responsibilities

• Provide exceptional customer service and support in-store.
• Utilize knowledge of the Specsavers brand to enhance customer experience.

Skills

In-store optical experience

Customer service skills

Basic knowledge of optical terminology

Experience in fast-paced customer service environment

Experience in optics business

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our business

Based in Leamington Spa.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

1. £25,882 per annum
2. Full time - 40 hours a week - weekend working essential
3. We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
4. Specsavers Perks - a portal to a world of great everyday discounts and savings
5. WeCare - our employee support service to help you and your immediate family when you need it most
6. Complimentary subscription to the Headspace app
7. Eyecare and hearcare discounts for you and your family
8. Enjoy an additional paid day off on your birthday to celebrate you!
9. Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

1. In-store optical experience

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

1. Previous experience in a fast-paced customer service environment
2. Experience in optics business
3. Basic knowledge/experience of optical terminology.