Optical Apprentice: Frame Fit & Eye Care Assistant

TRAINING 2000 LIMITED; Cambridge; On-site; GBP 13,000 - 14,000; Part time

Job summary

Vision Express in Cambridge is offering an Apprentice Optical Assistant apprenticeship. You will learn to assist customers in selecting eyewear, perform frame fittings, and support pre-screening tests under supervision.

You’ll gain hands-on experience in optical support, NHS documentation, and product knowledge while developing strong customer service skills. This role emphasizes teamwork, learning about lenses and coatings, and gradually taking on more responsibility as you progress.

Qualifications

• Interest in optical retail and customer service.
• Willingness to learn about eyewear, lenses, and coatings.
• Ability to follow guidance from store manager and apprenticeship team.

Responsibilities

• Greeting customers in a professional and friendly manner.
• Assist customers to find suitable eyewear and explain features in clear language.
• Measure and adjust frames to fit comfortably and safely.
• Perform basic frame repairs and use tools correctly.
• Support pre-screening eye tests and NHS paperwork where applicable.
• Take payments and help manage appointments.
• Develop knowledge of lenses, coatings, and frame measurements.

Skills

Customer service

Communicate clearly

Teamwork

Attention to detail

Education

L3 Optical Assistant Qualification

Tools

Focimeter

NHS paperwork handling

Job description

Vision Express in Cambridge is offering an Apprentice Optical Assistant apprenticeship. You will learn to assist customers in selecting eyewear, perform frame fittings, and support pre-screening tests under supervision.

You’ll gain hands-on experience in optical support, NHS documentation, and product knowledge while developing strong customer service skills. This role emphasizes teamwork, learning about lenses and coatings, and gradually taking on more responsibility as you progress.