Ophthalmology Service Coordinator

Royal Devon; Exeter; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension scheme

Onsite nursery (salary sacrifice)

Staff discounts

Cycle to work

Car lease scheme

Job summary

Royal Devon is seeking a motivated Service Administrator to join the Ophthalmology Department. The role involves delivering comprehensive secretarial and administrative support to consultants and nursing teams, coordinating patient attendance for surgeries and appointments, and ensuring timely responses to patient inquiries.

The successful candidate will be highly organised with excellent communication and interpersonal skills, capable of prioritising workloads, working calmly under pressure,

Qualifications

• Experience in a healthcare administrative environment preferred.
• Ability to prioritise and manage workload under pressure.
• Proven accuracy in producing professional documentation and proofreading.

Responsibilities

• Provide excellent administrative support to Consultants, nursing teams and the Ophthalmology Department.
• Coordinate and organise patient attendance for surgeries, pre-ops and outpatient appointments.
• Manage telephone, email and written correspondence efficiently and professionally.

Skills

Customer service

Administrative support

Communication skills

Organisational skills

Job description

Royal Devon is seeking a motivated Service Administrator to join the Ophthalmology Department. The role involves delivering comprehensive secretarial and administrative support to consultants and nursing teams, coordinating patient attendance for surgeries and appointments, and ensuring timely responses to patient inquiries.

The successful candidate will be highly organised with excellent communication and interpersonal skills, capable of prioritising workloads, working calmly under pressure,