Ophthalmology Directorate Manager

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 70,000 - 90,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Directorate Manager to lead operational management across the Ophthalmology Directorate in collaboration with the Clinical Director and Matron. You will work across organisational boundaries to support corporate objectives and deliver high quality care.

You will provide strategic direction, drive performance against KPIs, balance the budget, implement service improvements, and lead key programmes covering productivity, quality,

Qualifications

• Educated to degree level or equivalent level of management experience.
• Significant acute operational management experience in a complex organization.
• General Management theory and practice, incl. quality, financial management, HR management and service/business development.
• First class interpersonal skills with ability to gain credibility with clinicians/managers.
• Desire to succeed and drive continuous improvement while upholding Trust values.

Responsibilities

• Advise the Clinical Director on compliance with governance, systems and processes.
• Manage communications within and between teams, including performance meetings.
• Support research and development aligned with Trust strategy and evidence-based practice.
• Coordinate administrative and managerial processes (complaints, incidents, safety alerts).
• Coordinate the Directorate performance management system and deliver monthly reports.
• Participate in committees and act on behalf of the CD with a corporate approach.
• Ensure service delivery coordination and performance across the Division and Trust.

Skills

Operational leadership

KPI delivery

Budget/financial management

Collaboration with clinicians

Change management

Influencing

Education

Degree level or equivalent management experience

Job description

The Directorate Manager (DM) in conjunction with the Clinical Director (CD) and Matron will be responsible for the operational management of services across the Ophthalmology Directorate. Working across organisational boundaries to make a positive contribution to the Trusts corporate objectives and contribute to shaping the future healthcare across the local economy. Advert The post holder will provide high level leadership and strategic direction in conjunction with the Clinical Director. Responsible for delivery of key performance indicators, financial balance, the development and implementation of service improvements and engaging with teams to ensure best quality care is provided. The post holder will also be responsible for leading and delivering success across a number of key programmes within the Ophthalmology Directorate. These programmes will be vital in ensuring the Directorate can deliver its primary objectives and targets over the coming years and will encompass a wide range of topic, including productivity and efficiency, quality, workforce and clinical effectiveness., The Directorate Manager (DM) in conjunction with the Clinical Director (CD) and Matron will be responsible for the operational management of services across a Directorate within NOTSSCaN Division. Working across organisational boundaries to make a positive contribution to the Trusts corporate objectives and contribute to shaping the future healthcare across the local economy. The post holder will provide high level leadership and strategic direction in conjunction with the Clinical Director. Responsible for delivery of key performance indicators, financial balance, the development and implementation of service improvements and engaging with teams to ensure best quality care is provided. The post holder will also be responsible for leading and delivering success across a number of key programmes within the Directorate. These programmes will be vital in ensuring the Directorate can deliver its primary objectives and targets over the coming years and will encompass a wide range of topic, including productivity and efficiency, quality, workforce and clinical effectiveness., Advise the CD on compliance with corporate governance, systems and processes e.g. Standing Financial Instructions and Human Resources policies.

• Manage processes to enable effective communications within and between teams, including coordinating performance meetings on behalf of the CD as appropriate.
• Support the CD and Matron to ensure research and development is pursued in line with Trust strategy and that any practice is evidence based.
• To manage and coordinate designated administrative and managerial processes, e.g. complaints, critical incidents and safety alerts and ensure systems are in place to provide all statutory, regulatory and other information as required by the Trust.
• To coordinate the individual performance management system within the Directorate and provide monthly performance reports to the CD.
• To participate in committees and working groups and act on behalf of the CD, ensuring that at all times a corporate approach is taken.
• Participate in the Divisional silver rota, taking responsibility for ensuring the coordination and performance of effective service delivery and compliance with targets and performance standards trust wide., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
  Educated to degree level in relevant field or equivalent level of management experience.
• Significant acute operational management experience, in a complex organization Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement. Experience of business planning techniques and managing business processes
• General Management theory and practice, including quality, financial management, HR management and service/business development. Change management/service improvement techniques.
• First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers. Highly skilled in influencing and persuading others to deliver in the context of organizational operational goals and strategic objectives. Able to prioritise and manage the ongoing work of services and/or projects. Results orientated and delivery against targets and deadlines. Able to present well-reasoned and structured argument orally and in writing.
• Desire to succeed and make a real impact on the quality of care and efficiency of services provided. Committed to achievement of overall Trust performance and willing to challenge practice/behaviours that undermine the need to work as one team within the Trust. Sets high standards and motivated to achieve these. Works at optimum level in a complex, pressurised environment and is motivated by stretching targets and achieving continuous improvement. Committed to living the Trust's values, willing to inspire others to act in accordance with those values and motivated to use those values to drive business performance and service development. Comfortable in challenging traditional approaches and enjoys winning support for new ideas.

Desirable criteria

• MBA or post graduate management qualification.
• Experience of designing/ improving business systems and processes. Project management experience.
• Broad understanding of the NHS and key policy issues that affect business performance.
• Commercial acumen Political awareness - ability to perceive impact of actions on the decisions and activity of others.
  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism., Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.