Ophthalmology Appointment Coordinator

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 21,000 - 30,000; Full time

Job summary

Aneurin Bevan University Health Board based in Ty Gwendraeth? Ty Gwent, Cwmbran, is seeking an organised, enthusiastic administrator to support the Ophthalmology service within the Surgical Division.

The role focuses on coordinating outpatient and day-case bookings and providing essential clerical support to clinicians and managers. The post is permanent and primarily based in Cwmbran, with responsibilities across directorates as needed.

Qualifications

• Excellent communication skills and professional telephone manner.
• Ability to prioritise workload and meet targets.
• Experience in administrative clerical support.

Responsibilities

• Provide administrative and clerical support to the Ophthalmology service within the Surgical Division.
• Answer telephone calls, handle queries, and book outpatient appointments and day-case treatments.
• Support the management team and clinicians to improve patient experience and service delivery.

Skills

Communication skills

Telephone manner

Teamwork

Prioritisation

Organisation

Job description

Aneurin Bevan University Health Board based in Ty Gwendraeth? Ty Gwent, Cwmbran, is seeking an organised, enthusiastic administrator to support the Ophthalmology service within the Surgical Division.

The role focuses on coordinating outpatient and day-case bookings and providing essential clerical support to clinicians and managers. The post is permanent and primarily based in Cwmbran, with responsibilities across directorates as needed.