Ophthalmology Appointment & Booking Coordinator

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned healthcare institution in Great Yarmouth is seeking an efficient individual to join the booking team. This role involves managing patient referrals and bookings while ensuring clinical information is accurately recorded. The ideal candidate will be proactive and possess a strong administrative background coupled with digital literacy. Responsibilities include monitoring outpatient and cataract appointments and liaising with clinical and operational teams to optimise care delivery, thus ensuring timely patient service according to National standards.

Qualifications

• Organised, efficient, and proactive individual.
• Ability to manage patient referrals and bookings accurately.
• Familiarity with RTT rules and standards.

Responsibilities

• Ensure patient referrals and bookings are managed efficiently.
• Provide a professional service to patients and service users.
• Monitor and organise outpatient and cataract appointments.

Skills

Strong background in administration

Excellent digital literacy

Experience with patient management systems

Job description

A renowned healthcare institution in Great Yarmouth is seeking an efficient individual to join the booking team. This role involves managing patient referrals and bookings while ensuring clinical information is accurately recorded. The ideal candidate will be proactive and possess a strong administrative background coupled with digital literacy. Responsibilities include monitoring outpatient and cataract appointments and liaising with clinical and operational teams to optimise care delivery, thus ensuring timely patient service according to National standards.