Ophthalmology Administration Assistant

Transformationunitgm; Llantrisant; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading health board is seeking an Ophthalmology Administration Assistant for a fixed-term position. The role involves providing administrative support, managing patient information, and ensuring the efficiency of operational tasks. Ideal candidates will have a vocational qualification and experience in office settings, with strong communication skills.

Benefits

Living Wage Employer

Inclusive work culture

Qualifications

• Experience in an office based administrative role required.
• Knowledge of Ophthalmology desired.
• Awareness of confidentiality standards.

Responsibilities

• Provide a comprehensive administrative service within the Ophthalmology team.
• Support operational activity including waiting list management.
• Maintain accurate patient information through regular validation.

Skills

Communication

Listening skills

Problem solving

Ability to work in a challenging environment

Education

Vocational Level 3 in Business Administration

Tools

Microsoft Office

Job description

Main area Ophthalmology Grade Band 3 Contract 9 months (Fixed Term until 31 March 2026 due to funding) Hours Full time - 37.5 hours per week Job ref 110-AC147-0625

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Royal Glamorgan Hospital Town Llantrisant Salary £24,433 - £26,060 per annum Salary period Yearly Closing 16/06/2025 23:59

Ophthalmology Administration Assistant

Band 3

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given toapplications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

The post holder will play a key role in supporting the operational team to effectively manage the Ophthalmology service within Cwm Taf Morgannwg University Health Board (CTMUHB).

The role will play a key function is managing the WGOS4 and WGOS5 pathways ensuring that a regularly validated list is maintained.

This post is fixed term/secondment until 31st March 2026 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

Provide a comprehensive, high-quality administrative service within the Ophthalmology team.

Be key in supporting operational activity such as waiting list management for Ophthalmology, including regular validation to ensure information held is up-to-date and accurate as well as regular contact with patients and contractors.

Work independently and have the knowledge and experience to respond to the changing needs of the service and will be expected to problem solve in areas of work, supporting with the development of effective processes.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one tea

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and knowledge

• Vocational Level 3 in Business Administration or possess knowledge, skills and experience to its equivalency.
• Understanding and awareness of confidentiality
• Knowledge of Ophthalmology

Skills and atributes

• Ability to work in a challenging environment.
• Good communication and listening skills.

Experience

• Previous experience in an office based, administrative role
• Experience of using databases and Microsoft Office software packages such as Word, Excel and PowerPoint
• Ability to travel across CTMUHB footprint in a timely manner

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges