Operations/Warehouse Manager

Parker Jones Group Ltd; Bristol; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading company is seeking an Operations Manager to oversee warehouse and port operations at Bristol Port. The role involves managing the entire supply chain process, ensuring operational efficiency, compliance with safety regulations, and team leadership. Ideal candidates will possess a background in logistics with relevant qualifications like NEBOSH certification.

Qualifications

• Proven experience in warehouse and logistics operations management.
• Strong knowledge of UK health and safety legislation.
• Ability to work flexible hours to meet operational demands.

Responsibilities

• Oversee operational cycle from vessel unloading to delivery.
• Ensure compliance with health and safety regulations.
• Lead and manage warehouse staff effectively.

Skills

Leadership

Operational Planning

Compliance

Communication

Problem-solving

Education

Degree in Operations Management, Logistics, Engineering

NEBOSH certification

Forklift Operator Certification

Job description

Job Title: Operations Manager
Department: Operations & Logistics Department
Location: Bristol
Contract Type: Full-time / Permanent
Salary Range: £40,000 - £45,000 per annum

Job Purpose

The Operations Manager is responsible for overseeing all warehouse and port operations at Bristol Port, managing the complete supply chain process from vessel discharge to customer delivery. This role ensures efficient operations, regulatory compliance, and maintains the highest standards of health and safety while supervising warehouse staff and coordinating with port authorities. The Operations Manager serves as the UK's primary liaison with Bristol Port and acts as the company's Health & Safety Executive for UK operations.

Key Responsibilities

1. Warehouse & Port Operations Management

Oversee the complete operational cycle from vessel unloading, warehouse stocking, to lorry loading for customer deliveries

Coordinate vessel discharge operations ensuring efficient turnaround times and minimal demurrage costs

Manage inventory levels and stock rotation to optimise warehouse capacity and material quality

Plan and schedule loading operations to meet customer delivery requirements and maintain service levels

Monitor operational KPIs including throughput, efficiency, and customer satisfaction metrics

Coordinate with shipping agents, port authorities, and transport providers to ensure smooth operations

2. Port Liaison & Compliance

Act as a primary liaison with Bristol Port Authority

Ensure full compliance with all port rules, regulations, and operational procedures

Maintain up-to-date knowledge of port policies and communicate changes to relevant stakeholders

Coordinate with port services including pilotage, stevedoring, and terminal operations

Manage port documentation, permits, and regulatory submissions

Handle port-related incidents and maintain positive working relationships with port officials

3. Health & Safety Executive Responsibilities

Act as a Health & Safety Executive, ensuring compliance with all UK health and safety legislation

Develop, implement, and maintain comprehensive Risk Assessments and Method Statements (RAMS)

Conduct regular safety inspections and audits of warehouse and operational areas

Promote and maintain a positive safety culture throughout the organisation

Investigate accidents and incidents, implementing corrective actions and preventive measures

Deliver safety training and inductions to all staff and contractors

Liaise with external safety consultants and regulatory bodies as required

4. Team Leadership & Staff Management

Manage and supervise warehouse staff including permanent employees and agency workers

Oversee forklift operators and other warehouse personnel, ensuring adequate staffing levels

Conduct performance reviews, provide coaching, and identify training needs

Coordinate with recruitment agencies for temporary staffing requirements

Ensure all staff maintain appropriate certifications and competencies

Foster a collaborative and productive working environment

5. Equipment & Asset Management

Maintain all warehouse equipment including forklifts, conveyor systems, and handling equipment

Ensure equipment is fit for purpose and complies with safety standards

Coordinate maintenance schedules and manage relationships with service providers

Monitor equipment performance and plan for replacements or upgrades

Manage equipment inspection records and certification requirements

6. Compliance & Professional Conduct

Comply with all applicable laws, regulations and sanctions relating to anti-bribery and anti-corruption

Adhere to company anti-corruption and bribery policies and related procedures

Report any wrongdoing or improper conduct immediately upon awareness

Liaise with external contractors and port authorities professionally and ethically

Ensure environmental compliance and sustainable operational practices

Key Skills & Experience

Proven experience in warehouse and logistics operations management

Strong leadership and people management capabilities

Excellent organisational and operational planning skills

Knowledge of UK health and safety legislation and compliance requirements

In-depth knowledge of health and safety regulations and RAMS development

Understanding of materials handling for cement, concrete, and building materials

Problem-solving abilities and capacity to work under pressure

Effective communication and stakeholder management skills

Proficiency with warehouse management systems and operational software

Ability to work flexible hours to accommodate vessel schedules and operational demands

Experience in port operations or maritime logistics (preferred)

Qualifications

Degree in Operations Management, Logistics, Engineering, or equivalent work experience

NEBOSH certification or equivalent health and safety qualification required

Forklift Operator Certification