Operations Team Manager

Marshalls Plc; Sittingbourne; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Enhanced family leave policies

5% employer matched pension scheme

Cycle to Work scheme

Employee discounts

Marshalls Wellbeing Centre access

Share Purchase Scheme

Life Assurance

Guaranteed Christmas shutdown

Job summary

Marshalls Landscaping at Sittingbourne is recruiting an Operations Team Manager to lead the site operations, ensure safe operation of plant and equipment, and drive safety, quality and efficiency targets. You will manage people, promote continuous improvement and maintain strict adherence to company procedures at the landscaping manufacturing site.

The role requires strong leadership, hands-on safety focus, and experience with lean manufacturing.

Qualifications

• Excellent people leadership skills
• Experience in maximising the potential of others including development and performance management
• Knowledge and understanding of Overall Equipment Effectiveness (OEE)
• Experience in implementing continuous improvement/lean manufacturing techniques e.g. DMAIC
• IOSH Managing Safely / NEBOSH General Certificate and other relevant qualifications e.g. ILM, Lean Six Sigma desirable
• 42 hrs per week, working 4 on 4 off rotating days & Nights
• Guaranteed Christmas shutdown
• Cycle to Work scheme
• 5% employer matched pension scheme
• Healthcare Cash Plan
• Enhanced family leave policies
• Ongoing learning and development opportunities
• Share Purchase Scheme
• Life Assurance

Responsibilities

• Lead the operations team and operational activities
• Ensure safe operation of plant and equipment, safety, quality, waste and OEE targets
• Manage people and provide development and performance management
• Ensure process controls and non-conformance handling meet company standards
• Promote a safe working environment and compliance with site policies
• Deliver team briefs and safety/toolbox talks promptly

Skills

People leadership

Excel

OEE

Lean DMAIC

IOSH/NEBOSH qualifications

Education

IOSH Managing Safely / NEBOSH General Certificate

Tools

Microsoft Excel

Outlook

Word

Job description

At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Today, we support the people who design, build and maintain the homes, schools, hospitals, streets and infrastructure that communities across the UK rely on. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. We're proud of our heritage, excited by what's next and committed to helping our colleagues grow, develop and make a real difference. Together, we're building tomorrow's world. Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products and it is within our Sittingbourne Landscape products manufacturing site that we are looking to recruit and Operations Team Manager Marshalls Landscaping delivers innovative hard landscaping solutions for projects across the UK, from city centre transformations and public realm schemes to housing developments and community spaces. Combining outstanding design, quality and sustainability, our market‑leading range of paving, kerbs, edgings and street furniture helps create places where people live, work and connect. With more than 130 years of expertise, we're proud to help shape outdoor environments that are built to perform, designed to inspire and leave a lasting impact on communities for generations to come So what's the mission? You'll lead the operations team and operational activities, some of which include overall safe operation of plant and equipment, safety, quality, waste and OEE targets, and people management. You'll ensure that process control checks and records are completed to company standards and escalation and management of quality incidents through a non‑conformance process, guaranteeing all affected products or material is contained/controlled. We pride ourselves on Health, Safety and Quality so you will maintain a safe working environment for all by behaving in a way consistent with safe working and proactively challenging colleagues if they are taking unnecessary risks. You'll support a zero‑tolerance approach to breaches in safety standards, ensuring that everything within the assigned department/shift is compliant with policies/procedures and associated site controls. As a team player and people person, you'll deliver team briefs/toolbox talks promptly and in the spirit in which they are intended whilst ensuring that any initiatives are embraced and actioned in line with company guidelines. What are the mission‑critical skills?

• Excellent people leadership skills
  Experience in maximising the potential of others including development and performance management
• Excellent IT skills (Microsoft Excel, Outlook, Word)
• Knowledge and understanding of Overall Equipment Effectiveness (OEE)
• Experience in implementing continuous improvement/lean manufacturing techniques e.g. DMAIC, would be an advantage
• IOSH Managing Safely / NEBOSH General Certificate and other relevant qualifications e.g. ILM, Lean Six Sigma desirable
  Competitive Salary & Benefits
• 42 hrs per week, working 4 on 4 off rotating days & Nights,
• Guaranteed Christmas shutdown
• Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more
• Enhanced family leave policies, available from day one
• 5% employer matched pension scheme
• Ongoing learning and development opportunities
• Cycle to Work scheme
• Employee discounts on Marshalls and Marley products
• Discounts with hundreds of leading retailers
• Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals
• Share Purchase Scheme
• Life Assurance

Equal Opportunities Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.

Every great build starts with strong foundations. Start yours here. This vacancy will self destruct on the 2nd of October 2026.