Operations Team Leader

Scottish Water; Perth; On-site; GBP 41,000 - 52,000; Full time

Job summary

An established industry player is seeking an Operations Team Leader to guide a dedicated team in delivering essential wastewater services across the East region. This role emphasizes compliance, health and safety, and continuous improvement. You will lead initiatives that enhance operational efficiency while fostering a positive workplace culture. With a focus on collaboration and stakeholder engagement, you will drive results and ensure the highest standards of service delivery. Join a forward-thinking organization that values work-life balance and offers a range of benefits, including generous holiday allowances and community volunteering opportunities.

Benefits

38 days of holiday

Paid community volunteering leave

Flexible working

Pension

Life assurance

Annual bonus

Discounts on holidays, bills, and shopping

Qualifications

• Proven results in a fast-paced, challenging environment.
• Strong communication and presentation skills.
• Experience in driving high standards in Health, Safety, and Wastewater.

Responsibilities

• Lead a team to deliver compliant wastewater treatment works.
• Collaborate with stakeholders to develop improvements.
• Manage services within budget and support OPEX savings.

Skills

Health and Safety Management

Data Analytics

Leadership

Communication Skills

Change Management

Tools

PowerBI

Excel

Job description

Operations Team Leader

Location:

Angus (Geog)

Perth Area (Geog)

Aberdeen City (Geog)

Dundee City (Geog)

Together we are Trusted to Serve Scotland.

Join the Wastewater Operations East Team, leading a team focused on providing vital wastewater services in the East region, supporting our compliance mission in the Tayside North area, covering parts of Perthshire, Angus, Dundee, and Aberdeenshire.

What you’ll do

Lead a team to utilize their operational knowledge to deliver compliant wastewater treatment works, promote best practices in Health and Safety, Compliance, and Wastewater performance. Guide your team through Transformation and Change initiatives, ensuring they understand and are supported throughout the process.

Collaborate with other areas within wastewater operations and develop improvements with key stakeholders across H&S, EPA, ICC, E&M, finance, DV2, and our supply chain contractors.

This role also requires you to:

• Develop a positive health, safety, and wellbeing culture, embedding tools such as Take5, Everyday Safety Behaviours, Fatigue App, Life Saving Rules, and Risk Assessments.
• Support Zero Failing Works by reviewing performance, analyzing trends, identifying risks, and taking timely actions.
• Ensure wastewater treatment works have zero Category 1/2 EPIs.
• Ensure efficiency and improvement actions are implemented, including ISO standards, fire risk assessments, chemical optimization, and audit actions.
• Support capital project development and delivery.
• Act as PRC to deliver repair and maintenance requirements.
• Manage services within budget and support 1% OPEX savings.

What you’ll bring

Lead by example, communicate effectively, engage collaboratively, and influence stakeholders, being a trusted role model. Keep key stakeholders informed of progress and risks.

Deliver compliance, financial, H&S, and performance targets, setting clear expectations.

Drive outcomes on time and within budget, with enthusiasm and motivation, even in challenging environments.

Proactively implement action plans to prevent failures and ensure sustainability.

Essential Skills, Knowledge, and Experience

• Proven results in a fast-paced, challenging environment.
• High energy, motivation, and ability to manage multiple issues simultaneously.
• Experience in driving high standards in Health, Safety, and Wastewater.
• Strong communication and presentation skills.
• Data analytics skills, including proficiency with systems like PowerBI, Telemetry, and Excel.
• Leadership qualities and a passion for continuous improvement.
• Experience in delivering and embedding change with visible improvements.
• Team-oriented, motivating, and enabling team members in a dynamic setting.

Additional Benefits

We prioritize work-life balance with 38 days of holiday including public holidays, with options to buy more. Paid community volunteering leave, family-friendly policies, flexible working, pension, life assurance, annual bonus, and discounts on holidays, bills, and shopping through SW Splash.

Role Details

This is a Grade 7 position with a starting salary of £41,000, progressing to £51,970 based on performance. Applications close at midnight on 14th May. Offers are conditional, pending pre-employment checks.

Additional Information

If you meet most criteria but not all, apply anyway! We value learning and growth. We are committed to inclusivity and making adjustments for disabilities or life circumstances. Applicants must reside in Scotland or be willing to relocate within three months. Data from previous applicants will be deleted if not active in the last year.

Questions? Contact us at [e-mail].