Operations Team Leader

JR United Kingdom; Birmingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading organization is seeking an Operations Team Leader for their Finance Operations team in Solihull. This role demands a proven leader skilled in managing high-performing teams and streamlining operations in a fast-paced environment. Responsibilities include overseeing day-to-day processes, enhancing administrative workflows, and utilizing data for performance monitoring. Ideal candidates are proactive, team-focused, and have strong Excel skills.

Qualifications

• Proven experience in leading large teams in finance operations.
• Strong people management capabilities with formal HR process handling.
• Excellent Excel skills for data management and decision-making.

Responsibilities

• Lead, coach, and develop a large administration team.
• Manage formal people processes including performance reviews and appraisals.
• Maintain and improve operational workflows for efficiency.

Skills

People Management

Excel Skills

Interpersonal Skills

Organizational Skills

Job description

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OPERATIONS TEAM LEADER - FINANCE OPERATIONS
Solihull | Up to £33K | Permanent | Office-Based

Are you an experienced operations leader with a passion for driving high-performing teams and streamlining administrative processes? This forward-thinking organisation is looking for an Operations Team Leader to join their Finance Operations function - a vital role focused on managing and developing a large, fast-paced admin-focused team within a financially driven environment.

This is an excellent opportunity for someone who thrives in structured, process-led environments and brings a proven track record in people management, operational efficiency, and administrative excellence.

As the Operations Team Leader, you will lead a team of administrators supporting finance operations. You'll be responsible for ensuring the smooth running of day-to-day processes, managing performance, and embedding best practices across the team. This is a hands-on management role requiring a confident leader with strong communication skills and the ability to manage formal people processes effectively.

Key Responsibilities

Lead, coach, and develop a large administration team to deliver consistent performance and meet business KPIs.

Manage formal people processes including 1:1s, performance reviews, appraisals, disciplinaries, and absence management.

Maintain and improve operational workflows, ensuring administrative tasks are carried out accurately and efficiently.

Work collaboratively across the finance function to align on objectives and support wider business goals.

Use Excel and numerical data to monitor team performance, highlight trends, and drive continuous improvement.

Support training and onboarding of new team members, while promoting a positive and inclusive team culture.

What We're Looking For

Proven experience in leading large teams within an administrative or finance operations setting.

Strong people management capabilities with experience of handling formal HR processes.

Excellent Excel skills and the ability to work confidently with data to inform decision-making.

Organised, proactive and able to thrive in a fast-paced, high-volume environment.

A team-focused approach with great interpersonal and communication skills.

If you're ready to lead from the front and bring energy and structure to an essential operations team, we'd love to hear from you!

Interviews will be scheduled from Monday 23rd June 2025, so pop across your CV today!

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