Operations Team Lead — Drive Performance & Cost Control

FedEx Group; Swindon; On-site; GBP 33,000 - 36,000; Full time

Job summary

FedEx UK is seeking an Operations Supervisor to monitor KPI performance, delegate workloads and supervise a team of clerical staff, operatives and drivers while maintaining cost and service levels.

Working hours are 40 hours per week, Mon-Fri 09:30–18:00 with a 30-minute unpaid break. Salary: £16.57 per hour plus additional premia for evenings and nights. This role supports the Operations Manager and drives safe, compliant and efficient shift operations.

Qualifications

• Experience in a supervisory role, preferably in a related industry.
• Strong communication skills.
• Excellent attention to detail and accuracy.
• Ability to motivate and engage a team to achieve results.
• Ability to report accurate vehicle usage information to colleagues.

Responsibilities

• Monitor KPIs and team performance and delegate workloads.
• Supervise clerical staff, operatives and drivers to maintain efficiency and reduce costs.
• Ensure safe, secure and compliant working practices on shift.
• Support Operations Manager and motivate the team.

Skills

Supervisory experience

Communication skills

Attention to detail

Team motivation

Vehicle reporting

Job description

FedEx UK is seeking an Operations Supervisor to monitor KPI performance, delegate workloads and supervise a team of clerical staff, operatives and drivers while maintaining cost and service levels.

Working hours are 40 hours per week, Mon-Fri 09:30–18:00 with a 30-minute unpaid break. Salary: £16.57 per hour plus additional premia for evenings and nights. This role supports the Operations Manager and drives safe, compliant and efficient shift operations.