Operations Supervisor

FedEx Group; Swindon; On-site; GBP 33,000 - 36,000; Full time

Job summary

FedEx UK is seeking an Operations Supervisor to monitor KPI performance, delegate workloads and supervise a team of clerical staff, operatives and drivers while maintaining cost and service levels.

Working hours are 40 hours per week, Mon-Fri 09:30–18:00 with a 30-minute unpaid break. Salary: £16.57 per hour plus additional premia for evenings and nights. This role supports the Operations Manager and drives safe, compliant and efficient shift operations.

Qualifications

• Experience in a supervisory role, preferably in a related industry.
• Strong communication skills.
• Excellent attention to detail and accuracy.
• Ability to motivate and engage a team to achieve results.
• Ability to report accurate vehicle usage information to colleagues.

Responsibilities

• Monitor KPIs and team performance and delegate workloads.
• Supervise clerical staff, operatives and drivers to maintain efficiency and reduce costs.
• Ensure safe, secure and compliant working practices on shift.
• Support Operations Manager and motivate the team.

Skills

Supervisory experience

Communication skills

Attention to detail

Team motivation

Vehicle reporting

Job description

As an Operations Supervisor you will monitor KPI`s and performance of the team, delegate workloads and ensure subcontract costs are kept to a minimum.

Working hours: 40 hours per week

Shift pattern: Monday to Friday 09:30-18:00 hours (with a 30 minute unpaid break)

Salary: £16.57 per hour. Additional Premia paid for hours worked between 7pm - 10pm £1.78per hour , and 10pm - 6am £2.08 per hour.

Yearly Pay on advertised hours £34465.60.

This role is responsible for supporting the Operations Manager by supervising a team of Clerical staff, Operatives and Drivers (who are mostly self-employed), and help to maintain and improve operational efficiency, cost & service levels, with damages kept to a minimum.

They will also assist the Manager with keeping the team motivated, treating employees consistently and fairly. The selected candidate will also ensure that safe, secure and operationally compliant working practices are adhered to during the shift.

The successful candidate will have;

• Proven experience in a supervisory capacity preferably industry relevant
• Strong communication skills
• Great attention to detail and a high level of accuracy.
• The ability to engage and inspire the team to achieve results
• Capability to report correct information to colleagues regarding vehicle usage

Full training will be given along with a competitive salary and benefits package. We also offer excellent career opportunities for those who are keen to progress in a supportive "can do" and rapidly expanding environment.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.