Operations Support Manager (SC Cleared)

Arm; Gloucester; On-site; GBP 104,000 - 136,000; Full time

Job summary

Arm is seeking an Operations Support Manager for a 6-month on-site role in Bristol, requiring active SC clearance and MOD experience. The position is remunerated at up to £650 per day (Umbrella/Inside IR35), with a likely expectation of up to three days on site per week.

The candidate will support the operational strategy, align with DLODs, and contribute to SOC/OBC/FBC planning, URD refinement, and risk management. Defence domain experience is preferred.

Qualifications

• ACTIVE SC Clearance is required.
• MOD experience is preferred.
• Role on-site in Bristol up to 3 days per week.

Responsibilities

• Support the development and implementation of the operational strategy for the project.
• Assist in ensuring alignment with Defence Lines of Development (DLODs) to meet operational requirements.
• Contribute to the preparation of SOC, OBCs, FBCs, focusing on operational aspects.
• Support the development and refinement of URDs to reflect operational needs.
• Assist in translating operational requirements into technical specifications and deliverables.
• Coordinate with stakeholders, including Front-Line Commands (FLCs), to ensure operational needs are met.
• Support the planning and execution of operational trials, testing, and evaluation activities.
• Monitor and report on the progress of operational deliverables and milestones.
• Assist in identifying and managing operational risks and developing mitigation strategies.

Skills

SC Clearance

MOD Experience

Job description

Operations Support Manager
6 Months
Up to 3 Days per week on site in Bristol650 per day (Umbrella/Inside IR35)

Please note - Due to the nature of the role and the client, the selected candidate must have ACTIVE SC Clearance

The most ideal candidate will also have MOD Experience

• Support the development and implementation of the operational strategy for the project.
• Assist in ensuring alignment with Defence Lines of Development (DLODs) to meet operational requirements.
• Contribute to the preparation of the SOC, OBCs, FBCs, focusing on operational aspects.
• Support the development and refinement of User Requirements Documents (URDs) to reflect operational needs.
• Assist in translating operational requirements into technical specifications and deliverables.
• Coordinate with stakeholders, including Front-Line Commands (FLCs), to ensure operational needs are met.
• Support the planning and execution of operational trials, testing, and evaluation activities.
• Monitor and report on the progress of operational deliverables and milestones.
• Assist in identifying and managing operational risks and developing mitigation strategies.
• Contribute to the development of training plans for operational personnel.
• Support the development of transition plans for the capability into service.
• Assist in ensuring compliance with MOD policies, including JSPs and the Defence Acquisition Framework (DAF).
• Help ensure the capability meets safety, environmental, and security standards for operational use.
• Maintain accurate and up-to-date records of operational requirements and deliverables.
• Support the development of Key Performance Indicators (KPIs) to measure operational effectiveness.
• Assist in stakeholder engagement activities, including organising meetings and workshops.
• Provide input into the procurement strategy to ensure operational requirements are addressed.
• Support the integration of the capability into the wider defence environment, ensuring interoperability.
• Contribute to the capture and documentation of lessons learned during the acquisition phase.
• Provide administrative and logistical support for operational planning and decision-making activities.