Operations Support Manager North

YO! Sushi UK Ltd; Swan Village; On-site; GBP 37,000 - 45,000; Full time

Job summary

Wonderfield Group is seeking an experienced Operations Support Manager for the Northern region, reporting to Head Office. The role focuses on maintaining high operational standards, coordinating with regional managers and franchise partners, and driving business initiatives.

You will analyse performance data, support regional projects, and travel as needed. A full UK driving licence and flexibility to travel across the North and South are essential.

Qualifications

• Experience in fast-paced retail, hospitality or multi-site environments.
• Strong communication skills and relationship-building with colleagues and partners.
• Hold a full UK driving licence and be willing to travel across the North and South regions.

Responsibilities

• Provide day-to-day operational support across the Northern region in collaboration with Regional Managers, franchise partners and internal teams.
• Support delivery of operational standards, processes and business initiatives.
• Analyse operational and commercial performance data to identify trends and opportunities.
• Coordinate and implement regional projects, new initiatives and improvements.

Skills

Stakeholder communication

Data analysis

Operations coordination

Travel readiness

Job description

Provide day-to-day operational support across the Northern region, working closely with Regional Managers, franchise partners and internal teams.

Support the delivery of operational standards, processes and business initiatives, ensuring agreed requirements are understood and implemented consistently.

Analyse operational and commercial performance data, identifying trends, opportunities and areas requiring further support or action.

Assist with the coordination and implementation of regional projects, new initiatives and operational improvements.

We are looking for an experienced and proactive operations professional who can provide effective support across our northen estate. You will be highly organised, commercially aware and confident working with multiple stakeholders to ensure operational standards are maintained and business priorities are delivered.

You will have experience within a fast-paced retail, hospitality, food service or multi-site environment, with a strong understanding of operational processes and customer service. You will be comfortable analysing performance data, identifying areas for improvement and supporting teams to implement practical solutions.

You will be a strong communicator who can build positive relationships with colleagues, franchise partners and internal stakeholders. You will also be confident working independently, managing competing priorities and providing hands-on support when required. A full UK driving licence and flexibility to travel across the South are essential.

Operations Support Manager North Wonderfield Operations - Head Office Contract: Full Time

Salary: £41,200

Contracted Hours: 40

About Wonderfield Group

Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business.

Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.

From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love.

Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent.

Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us.