Operations Support Manager North

YO! Sushi UK Ltd; Bath; On-site; GBP 37,000 - 45,000; Full time

Job summary

Wonderfield Group is seeking an Operations Support Manager for the Northern region. The role is full-time at the Head Office with a salary of £41,200 and 40 contracted hours per week.

You will work with Regional Managers, franchise partners and internal teams to maintain standards and drive business priorities. The candidate should be highly organised, commercially aware and capable of managing multiple stakeholders while also providing hands-on support as needed.

Qualifications

• Experience in fast-paced retail, hospitality, food service or multi-site environments.
• Strong communication and stakeholder management skills.
• Analytical ability to interpret operational and performance data.

Responsibilities

• Provide day-to-day operational support across the Northern region and coordinate with Regional Managers, franchise partners and internal teams.
• Analyse operational and commercial performance data to identify trends and opportunities.
• Assist with coordination and implementation of regional projects and operational improvements.

Skills

Stakeholder management

Analytical thinking

Communication

Driving licence

Travel readiness

Job description

Provide day-to-day operational support across the Northern region, working closely with Regional Managers, franchise partners and internal teams.

Support the delivery of operational standards, processes and business initiatives, ensuring agreed requirements are understood and implemented consistently.

Analyse operational and commercial performance data, identifying trends, opportunities and areas requiring further support or action.

Assist with the coordination and implementation of regional projects, new initiatives and operational improvements.

We are looking for an experienced and proactive operations professional who can provide effective support across our northen estate. You will be highly organised, commercially aware and confident working with multiple stakeholders to ensure operational standards are maintained and business priorities are delivered.

You will have experience within a fast-paced retail, hospitality, food service or multi-site environment, with a strong understanding of operational processes and customer service. You will be comfortable analysing performance data, identifying areas for improvement and supporting teams to implement practical solutions.

You will be a strong communicator who can build positive relationships with colleagues, franchise partners and internal stakeholders. You will also be confident working independently, managing competing priorities and providing hands-on support when required. A full UK driving licence and flexibility to travel across the South are essential.

Operations Support Manager North Wonderfield Operations - Head Office Contract: Full Time

Salary: £41,200

Contracted Hours: 40

About Wonderfield Group

Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business.

Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing.

From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love.

Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent.

Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us.